Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
RAJESH BALAKRISHNAN

RAJESH BALAKRISHNAN

Chennai

Summary

Strategic Lead product manager with 15+ years of experience leading product-market strategy and supporting implementation of innovative products for unique niches. Creative strategic planner with product value and impact assessment prowess. End-to-end product leader successful bringing products from inception to rollout with efficiency and speed. Well versed in Supply chain management operations and has hands-on experience in digital platforms using AWS cloud, CRM SaaS cloud, SAP & mobile apps.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Product Manager

Tekion
Chennai
07.2020 - Current
  • Lead group of product managers and coordinated multiple product feature launches.
  • Conceptualized and deployed new product features for B2B SaaS product lines in various domains such as retail, ecommerce, warehouse & logistics and leading to additional revenue generation of $12.8M USD.
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.
  • Oversaw product design and roadmap and coordinated aspects of development and rollout.
  • Launched API based integrations for both web and mobile apps.
  • Deployed 25+ Automotive OEMs into B2B SaaS product and carried out customized feature requirements for those OEMs.
  • Spearheaded collaborative efforts between internal and external stakeholders for GTM strategy.
  • Defined and established success metrics to measure product performance.
  • Identified and managed program blocking issues, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical or operational constraints.
  • Managed benchmarks, product demonstrations and testimonials for performance evaluation.

Digital Product Manager

Nissan Digital India Limited
Trivandrum
11.2018 - 07.2020
  • Managed concept-to-launch of After sales parts & logistics products using SaaS & ERP based systems.
  • Built B2B SaaS product from concept to launch for retail operations (RIM) and leading acceleration of average wait time from 6days to less than 2days.
  • Rolled out B2B Retail inventory management (RIM) & Warehouse management product in Nissan's 4 major global markets in USA, Japan, Europe & Thailand leading to additional $7M in revenue.
  • Participated in triaging production bugs and malfunctions, adjusting development milestones and release schedules accordingly.
  • Collaborated with UX (User Experience) team to incorporate customer feedback and User Acceptance Test (UAT) into future patches and iterations.
  • Launched B2B mobile app providing dealers, customers with ability to have better customer service engagement.
  • Traveled to international facilities to oversee contracted development of AI based B2B products.

Project Lead

Tech Mahindra Limited
Chennai
07.2011 - 11.2018
  • Worked extensively in After sales service parts department of Nissan Motor Corporation centres in Sunderland, Paris & Amsterdam for over 7+ years.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Led team of 22 developers in analysis and rebuild of software from ground up through completion.
  • Saved $450K by optimizing batch programs performance and tactically reducing runtime by approx. 6hrs.

Systems Analyst

Tata Consultancy Services Limited
Chennai
04.2008 - 07.2011
  • Built web-based application and integrated that with MQ to support FX project migration.
  • Assess and optimize components & functionality in existing legacy system.
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions.
  • Enhanced batch reporting process resulting in 85% increased efficiency for business end-users

Education

Bachelor of Science - Computer Applications

University of Madras
Chennai
06.2006

Skills

  • Product Management
  • Workflow Modeling
  • Brand development
  • Team Leadership
  • Strategic planning
  • Go-to-Market Launch Plans
  • Research and trend analysis
  • Search Engine Optimization
  • Program Management
  • Market Analysis

Certification

  • Certified AWS Cloud Practitioner

Timeline

Lead Product Manager

Tekion
07.2020 - Current

Digital Product Manager

Nissan Digital India Limited
11.2018 - 07.2020

Project Lead

Tech Mahindra Limited
07.2011 - 11.2018

Systems Analyst

Tata Consultancy Services Limited
04.2008 - 07.2011

Bachelor of Science - Computer Applications

University of Madras

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RAJESH BALAKRISHNAN