Rajesh Das
New Delhi
Summary
Results-driven Senior Fashion Consultant with extensive experience in upscale retail. Expertise in trend forecasting, personal styling, and customer relationship management. Increased sales through innovative merchandising strategies and effective team leadership, while cultivating a loyal clientele through exceptional service and up-to-date industry knowledge.
Overview
10
10
years of professional experience
Work History
Senior Fashion Consultant
SASA STYLE
New Delhi
03.2026 - Current
- Advised clients on fashion trends, enhancing personalized styling choices to align with individual preferences.
- Conducted individual consultations, identifying clients' wardrobe needs to create tailored fashion solutions.
- Developed seasonal lookbooks to showcase new collections and styles.
- Executed the GRAHAK DEVO BHAV policy to improve client satisfaction.
Store Manager
SUHAIL HAFEEZ
New Delhi
01.2023 - 02.2026
- Managed daily store operations for a made-to-order ethnic clothing retailer.
- Trained and supervised staff to ensure excellent customer service.
- Resolved customer inquiries and complaints in a timely manner.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Performed regular price checks to ensure competitive pricing.
- Implemented the GRAHAK DEVO BHAV policy to enhance customer satisfaction.
Senior Fashion Consultant
BRAHAAN BY NARAINS
04.2022 - 01.2023
- Ensured exceptional customer service and positive shopping experience in store
- Addressed customer concerns to enhance satisfaction
- Customized orders based on customer needs and prioritized timely delivery
- Maintained punctual delivery schedules for customer orders
- Implemented GRAHAK DEVO BHAV policy to enhance customer relations.
Fashion Consultant
BHAVYA BHASIN COUTURE
09.2019 - 03.2021
- Facilitated positive customer experiences, increasing satisfaction and loyalty in a retail environment. / Promoted a positive shopping experience to encourage repeat visits.
- Resolved customer queries with accurate information and effective solutions, improving overall satisfaction. / Addressed customer complaints to enhance satisfaction and service quality.
- Maintained focus on timely deliveries by coordinating schedules and logistics to meet customer expectations. Informed customers about delivery timelines to manage expectations.
- Focused on tailoring orders by collaborating with customers to understand their specific needs. / Ensured timely delivery of products by managing logistics and schedules.
- Implemented GRAHAK DEVO BHAV policy, promoting customer-centric practices to elevate service quality.
- Collaborated with customers to clarify order specifications for accurate fulfillment. with customers to ensure timely fulfillment.
- Implemented GRAHAK DEVO BHAV policy to enhance customer service practices.
Fashion consultant
ZOHAR MENSWEAR
New Delhi
01.2017 - 08.2019
- Collaborated with design team to create unique made-to-order garments.
- Managed client consultations to understand fashion preferences and needs.
- Trained junior consultants on customer service techniques and product knowledge.
- Coordinated daily operations to maintain efficient staff performance and enhance customer satisfaction, handling opening and closing duties and cash transactions.
- Implemented GRAHAK DEVO BHAV policy to enhance customer service practices.
Education
6 Month Certificate Course - Fashion Design
AAFT School of Fashion And Design
Noida 05.2025 - 10.2025
High School Diploma -
10Th Pass From CBSE Board
New Delhi, IndiaHigh School Diploma -
12Th Pass From CBSE Board
New Delhi, IndiaBachelor of Arts -
Graduation From IGNOU School of Open Learning
New Delhi, IndiaSkills
- Fashion consulting
- Personal styling
- Trend analysis
- Fashion trend training
- Visual merchandising
- Sales expertise
- Client management
- Client relations
- Client outreach
- Retail management
- Order management
- Consultant collaboration
- Team training
- Customer service
- Problem-solving
- High-end fashion knowledge
- Positive demeanor
Personal Information
Languages
- Hindi
- English
- Bengali
Hobbies and Interests
Travelling
Timeline
Senior Fashion Consultant
SASA STYLE
03.2026 - Current
6 Month Certificate Course - Fashion Design
AAFT School of Fashion And Design
05.2025 - 10.2025
Store Manager
SUHAIL HAFEEZ
01.2023 - 02.2026
Senior Fashion Consultant
BRAHAAN BY NARAINS
04.2022 - 01.2023
Fashion Consultant
BHAVYA BHASIN COUTURE
09.2019 - 03.2021
Fashion consultant
ZOHAR MENSWEAR
01.2017 - 08.2019
High School Diploma -
10Th Pass From CBSE Board
High School Diploma -
12Th Pass From CBSE Board
Bachelor of Arts -
Graduation From IGNOU School of Open Learning