Rajesh Dewangan
Raipur
Summary
Professional Key Client Manager skilled at managing client relationships and developing keen understanding of corporate and marketing objectives to develop and deliver high-impact results. Independently manages multiple priorities and deadlines through hard work and dedication. Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
15
15
years of professional experience
Work History
Key Client Manager
Intas Pharmaceuticals Ltd
Raipur
01.2024 - Current
- Managed client relationships to ensure satisfaction and retention.
- Coordinated product launches and promotional activities with cross-functional teams.
- Conducted market research to identify client needs and preferences.
- Developed strategies for increasing customer loyalty by understanding their expectations and preferences.
- Focused on achieving highest level of expectations to meet client and company satisfaction.
Assistant Sales Manager
Chembond Bioscience Ltd
Raipur
09.2022 - 12.2023
- Assisted in developing sales strategies to enhance product visibility and market reach.
- Implemented new processes for managing customer accounts and improving lead generation efforts.
- Cultivated strong relationships with key decision makers within target markets.
- Identified opportunities to expand existing customer base through cross-selling initiatives.
Territory Manager
Elanco India Pvt Ltd
Raipur
04.2022 - 07.2022
- Managed territory operations for animal health products and services.
- Executed marketing campaigns to enhance product visibility in the market.
- Analyzed market trends to identify growth opportunities within the territory.
- Provided customer support to resolve inquiries and improve satisfaction levels.
- Prepared detailed reports on sales activities and market conditions for management review.
- Established relationships with key customers, vendors, and distributors in the area.
- Developed solid connections with customers to promote products.
Senior Sales Executive
Elanco India Pvt Ltd
Raipur
04.2020 - 03.2022
- Led strategic sales initiatives to enhance product visibility in veterinary markets.
- Analyzed market trends to identify new sales opportunities and customer needs.
- Developed and implemented strategic sales plans to increase revenue and market share.
- Investigated customer complaints regarding product quality or service delivery.
Veterinary Service Executive
Zydus Animal Health(A Division of Cadila Healthcare Ltd)
Raipur
03.2016 - 06.2020
- Developed strategic plans to improve operational efficiency across divisions.
- Analyzed market trends to inform product positioning and development.
- Led initiatives to improve customer service levels throughout organization.
- Implemented campaigns and promotions to help with developing goods and services.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Branch Banking Officer(Sales Officer)
ICICI Bank Ltd
Raipur
06.2015 - 03.2016
- Assisted customers with account inquiries and provided tailored financial solutions.
- Processed loan applications and facilitated timely approvals for clients.
- Collaborated with team members to enhance overall branch performance and service quality.
- Developed marketing strategies to promote banking products and services effectively.
- Assisted customers in opening new accounts, including savings, checking and loan products.
- Educated customers about the benefits of various banking products offered by the branch.
- Provided customer service to clients by responding to inquiries, resolving complaints and processing transactions.
Cordinator
RWIPL(A Weighbridge service & maintenance providing company)
Raipur
10.2014 - 05.2015
- Coordinated weighbridge operations to ensure compliance with safety standards.
- Managed scheduling for maintenance and service appointments effectively.
- Assisted clients with inquiries regarding weighbridge services and operations.
- Implemented process improvements to enhance workflow efficiency in operations.
Cordinator
Global Associates(A KSB pumps Dealership)
Raipur
07.2013 - 07.2014
- Developed training materials for new staff on operational procedures.
- Implemented process improvements to enhance workflow efficiency in operations.
- Monitored equipment performance and reported issues to technical teams promptly.
- Collaborated with team members to resolve operational challenges quickly.
- Maintained accurate records of service requests and completed maintenance activities.
Center Cordinator
Logic Gate Studies(A gate coaching institute0
Raipur
10.2010 - 12.2012
- Coordinated daily operations and scheduling for center activities and events.
- Facilitated team meetings to discuss objectives, challenges, and action plans regularly.
- Maintained accurate records of center activities, services, and client interactions systematically.
Education
BCA - Computer Science
Pragati College
Raipur04-2014
HSC - Science
Raipur Convent School
Raipur04-2009
SSC - Science
Raipur Convent Hr Sec School
Raipur04-2007
Skills
- Client relationship management
- Market research analysis
- Sales process improvement
- Cross-selling initiatives
- Customer service enhancement
- Reporting skills
- Strategy development
- Decision-making
- Sales strategy development
- Customer acquisition
- Solution selling
- Sales records management
- Closing techniques
- Customer complaint resolution
- Territory management
- Distributor Relationships
- Pricing strategy
- Self motivation
- Lead generation
Accomplishments
Regional Topper in 2024-25 for highest selling of Avired in Intas Pharmaceuticals Ltd.
Getting award for Excellence in Knowledge and detailing during Induction program held at corporate house in Intas Pharmaceuticals at 15-4-24 to 20-4-24
Got Promoted in April 2022 as Territory Manager in Elanco India Pvt Ltd.
Achieving 109% of Sales Budget in Poultry for the year 2020 in Elanco India Pvt Ltd.
Achieving the Yearly Target within 11 months in 2018 at Zydus AH.
Won 3 times Campaign in Zydus AH
Languages
Hindi
First Language
English
Beginner
A1
Personal Details
- Name- Rajesh Kumar Dewangan
- DOB-20/07/1991
- Spouse- Amita Dewangan
- Address- New Changorabhata, Beside Om Provision Store, Near Trimurti Chowk, Raipur (C.G.)
Timeline
Key Client Manager
Intas Pharmaceuticals Ltd
01.2024 - Current
Assistant Sales Manager
Chembond Bioscience Ltd
09.2022 - 12.2023
Territory Manager
Elanco India Pvt Ltd
04.2022 - 07.2022
Senior Sales Executive
Elanco India Pvt Ltd
04.2020 - 03.2022
Veterinary Service Executive
Zydus Animal Health(A Division of Cadila Healthcare Ltd)
03.2016 - 06.2020
Branch Banking Officer(Sales Officer)
ICICI Bank Ltd
06.2015 - 03.2016
Cordinator
RWIPL(A Weighbridge service & maintenance providing company)
10.2014 - 05.2015
Cordinator
Global Associates(A KSB pumps Dealership)
07.2013 - 07.2014
Center Cordinator
Logic Gate Studies(A gate coaching institute0
10.2010 - 12.2012
BCA - Computer Science
Pragati College
HSC - Science
Raipur Convent School
SSC - Science
Raipur Convent Hr Sec School