Rajesh Jamwal
Jammu
Summary
Dynamic professional with 3 years at Muthoot Finance Ltd, excelling in CRM software and digital payment tools. Proven ability to drive results and enhance customer engagement. Adept at leveraging MS Office and loan management systems to optimize processes. Strong communicator with a focus on achieving business objectives and fostering client relationships.
Overview
7
7
years of professional experience
Work History
JRE
Muthoot Finance Ltd
JAMMU
04.2022 - Current
- Currently serving at Muthoot Finance Ltd for past 3 years as JRE
- Customer Relationship Management - Developed strong interpersonal skills by assisting walk-in customers, resolving inquiries, and maintaining long-term client relationships to ensure satisfaction and retention.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
BDR
HDB,HDFC
JAMMU
10.2021 - 03.2022
- 6 months of experience in HDB as a BDR.
- Business Development (HDB Role) -Worked as a Business Development Representative, conducting cold calls, field visits, and follow-ups to identify potential customers and understand their needs.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Marketing Exec
freelancer
01.2019 - 07.2020
- Having 1.5 years of experience as a marketing executive in the telecommunications industry.
- Documentation and compliance ensured accurate KYC verification and maintained daily transaction records in compliance with RBI guidelines and company policies.
- Documentation and compliance ensured accurate KYC verification and maintained daily transaction records in compliance with RBI guidelines and company policies.
Education
B.com -
SPRM Commerce College
Jammu07-2020
XIIth - Commerce Stream
Shri Ranbir Higher Secondary School
Jammu01.2015
Advance Diploma - Computer Application
Jai Balaji Institute
Jammu01.2013
Skills
- MS Office (Excel, Word, Outlook)
- CRM Software / ERP Tools (if any used at Muthoot or HDB)
- Basic knowledge of loan management systems
- Digital payment tools, banking apps
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
JRE
Muthoot Finance Ltd
04.2022 - Current
BDR
HDB,HDFC
10.2021 - 03.2022
Marketing Exec
freelancer
01.2019 - 07.2020
B.com -
SPRM Commerce College
XIIth - Commerce Stream
Shri Ranbir Higher Secondary School
Advance Diploma - Computer Application
Jai Balaji Institute
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