Rajesh Kannan

Dynamic Software Engineer with 12 years of extensive experience at Fiserv, specializing in Quadient Inspire and OpenText Exstream. Recognized for enhancing print operations and receiving multiple client commendations. Adept at managing complex projects and fostering strong client relationships, demonstrating both technical expertise and exceptional communication skills.

• Received the Star Award in Fiserv.
• Received the Kudos Award by BFS Recognition team in CTS.
• Received various Client level Appreciation for handling complex tasks.
• Initiated various team building activities successfully.
• Brain bench Certified–Cobol, JCL, VSAM, DB2

I hereby declare that the above-mentioned information are correct to my knowledge and take the responsibilities for the above mentioned particulars.

• Successfully onboarded the new client, ACCU, by creating multiple templates in Quadient Inspire Designer, developing a new solution process, setting up archival systems, and ensuring smooth implementation without any major issues.
• Experienced in onboarding multiple new clients in both Quadient Inspire and OpenText Exstream Dialogue.

Key projects include:

• ACCU New client onboarding through the custom print platform process.
• E4-BOS Ease Solspark Reg E Management, First Data – Solspark: Responsible for analysis, design, coding, testing, implementation, and support using HP Exstream Dialogue, COBOL, JCL, Endevor, CA7, and Crawford.
• New Index Report File for SLMB, First Data – Sallie Mae/Navient: Delivered enhancements to existing processes through analysis, design, coding, testing, implementation, and support leveraging HP Exstream Dialogue, COBOL, JCL, Endevor, and CA7.
• Citi Outfield (Offline Letters), Citi: Developed new alert processes for Citi products and provided end-to-end support using COBOL, JCL, REXX, Endevor, and CA7.
• Great Western Bank (GWB): Created new statement templates and provided analysis, design, coding, testing, implementation, and support using HP Exstream Dialogue, COBOL, JCL, Endevor, and CA7.

• Analyze, Design, Develop & test activities in Exstream Dialogue/Cobol.
• Handle both Letters and statements.
• JCL job creation and maintenance.
• Manage fast track projects and Production support simultaneously.
• Review (self and peer review) to ensure defect-free code.
• Create implementation sheets and track all Major and Minor installs.
• Work independently or in a team.
• Track production-related incidents via service desk/Remedy.
• Develop expertise in client interaction.
• Communicate effectively and prioritize workload.
• Conduct KT sessions with team members.
• Document important/critical new processes.

• Brain Branch certified in COBOL,JCL and DB2