Rajesh Kumar
Jaipur
Summary
Dynamic project manager with a proven track record at Deloitte, excelling in operations management and business development. Expert in ISO-based process implementation and risk assessment, I have successfully led over 12 government sector engagements, enhancing client satisfaction and driving significant growth through innovative strategies and strong team leadership.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager
Deloitte
Gurgaon
03.2017 - Current
- Leading multiple large engagement in Rajasthan and also supporting North/West/South regions team leaders under GPS practice as Project Lead & managing overall Project/Engagement Management for all current & future project running in said regions.
- Also, leading Business Development activities for said regions to grow the business.
- Responsible to create Stronger governance process for the quality deliverables, ensuring to taking care of all Risk/issue aspect of each engagements & increasing client satisfaction.
- Currently, leading and supporting more than 12+ Large/medium government sector engagements delivering scope of TPA service of State Data Centre & Statewide Area Network, PMC (Project management Consultancy) for SDC & SWAN projects, ISMS Audit projects.
- Managed operations for all running projects in Rajasthan.
- Explored new business opportunities in Rajasthan until tender closing.
- Managed bid management and technical proposal preparation.
- Recruited and trained candidates for Third Party Audit and IS audit projects.
- Managed invoicing, payment follow-ups, and account reconciliation.
- Ensured timely delivery of deliverables and management reporting.
- Conducted cost analysis and effort estimation for delivery.
- Identified technical/financial gaps in RFPs and advised management on mitigation.
- Reviewed RFPs and contracts between SIA and SI for operations and management.
- Assessed policy guidelines, architecture, design, and services.
- Conducted SLA monitoring, security, and compliance audits.
- Performed network, infrastructure, and operations audits.
Senior Executive
Wipro Limited
Jaipur
09.2014 - 03.2017
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Streamlined operations to maximize business efficiency and profits.
- Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
- Implemented comprehensive risk management strategies to protect the organization from unforeseen financial pitfalls.
- Coordinated with project stakeholders to ensure timely activities.
- Conducted internal audits based on 27K & 20K and security audits.
- Managed incidents, documented key actions, and provided updates to senior leadership.
- Ensured proper escalation procedures and engaged correct support teams.
- Monitored project progress, identified risks, and implemented rectifications.
- Managed project invoices and payments.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Consultant
KPMG
10.2011 - 08.2014
- Managed client relationships through regular check-ins and updates on project progress.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients and Monitored project implementation.
- Prepared BPR, FRS, and RFP for SSDG, SP & e-District projects.
- Conducted hardware inspections and technical specifications.
- Provided ongoing support to client’s post-implementation, ensuring long-term success of implemented solutions.
- Conducted ISMS and ITSM audits, Supervised monthly and quarterly audits.
- Provided consulting services on IT and security challenges.
Sr. Customer Engineer
HCL Infinet Ltd.
New Delhi
12.2007 - 09.2011
- Accomplished multiple tasks within established timeframes.
- Designed tier-level data centers based on budget and requirements.
- Implemented ISO 27001 and ISO 20000 in data centers.
- Coordinated disaster recovery procedures and ensured 99.99% uptime.
- Managed vendor analysis and compliance.
- Ensured legal and regulatory compliance.
Education
PGD - Information Technology (MBA)
Symbiosis
Pune, IndiaB. Tech - Computer Science
Technological Institute of Textile and Science
Rohtak, Haryana, India10th & 12th Grade -
J.N.V
Naichana, Haryana, IndiaSkills
- Project Management
- Operations Management
- Data Center Operations
- QPR Handling
- MIS Handling
- Tender Management
- Bid Management
- RFP Preparation
- Technical Proposal Preparation
- Information Security
- ISMS Implementation
- ITIL Implementation
- ISO-based Process Implementation
- Vulnerability Assessment
- Risk Assessment
- Network Management
- SLA Audit
- Infrastructure Audit
- ISMS Audit
- ITSM Audit
- Cost analysis
- Team leadership
- Employee training
- Stakeholder coordination
- Process improvement
- Regulatory compliance
- SLA monitoring
- Disciplinary techniques
- Project management
- Risk management
- Business development
- Client relationship management
- Governance processes
- Financial analysis
- Audit compliance
- Technical proposal preparation
- Vendor management
Certification
- Certified Information Systems Auditor (CISA) from ISACA
- Certified IRCA accredited (ISO 27001 and ISO 20000) Lead Auditor and ITIL V3
- Prince 2 Foundation certified in Project Management
Awards
- Recommended at Service Selection Board (Indian Army), Allahabad under University Entry Scheme.
- Received multiple client appreciations.
- Awarded Kudos for outstanding performance.
Hobbies and Interests
- Net Surfing
- Playing Games
Disclaimer
I hereby declare that, to the best of my knowledge and belief, all the above information is accurate and truthful.
Languages
- English
- Hindi
Personal Information
- Relocation: Yes
- Father's Name: Sh. Hari Singh
- Date of Birth: 02/18/85
Timeline
Manager
Deloitte
03.2017 - Current
Senior Executive
Wipro Limited
09.2014 - 03.2017
Consultant
KPMG
10.2011 - 08.2014
Sr. Customer Engineer
HCL Infinet Ltd.
12.2007 - 09.2011
PGD - Information Technology (MBA)
Symbiosis
B. Tech - Computer Science
Technological Institute of Textile and Science
10th & 12th Grade -
J.N.V
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