Strategic Revenue Assurance & Business Analyst with 17+ years of experience across telecom infrastructure, energy operations, and business analytics, connecting directly with CXO leadership as Executive Assistant to the COO.
Proven track record of driving P&L performance, CAPEX/OPEX optimization, and enterprise automation, translating complex data into actionable insight for board-level and executive decision-making.
Core strengths in FP&A, revenue assurance, process re-engineering, and dashboarding combined with strong stakeholder management and cross-functional leadership.
Overview
21
years of professional experience
Work History
Signotox Towers Pvt. Ltd.
Mohali
Manager – Revenue Assurance & Business Analytics (Lead) | Executive Assistant to COO
11.2022 - Current
Job overview
Delivered actionable insights on Revenue, OPEX, CAPEX and EBITDA, enabling informed CXO decision-making.
Led Annual Operating Plan (AOP) planning and rolling forecasts in coordination with Circle Heads.
Identified cost inefficiencies and drove significant CAPEX/OPEX savings; built early-warning financial models to proactively flag risk.
Conducted circle-level audits identifying billing gaps and revenue leakage, strengthening billing governance and improving revenue realization.
Led automation of MIS and dashboards using advance tools, reducing manual effort and improving reporting turnaround time.
Spearheaded development of a new 'Site Acquisition to Site RFS Portal' in collaboration with the IT development team, improving visibility and turnaround time across teams.
Drove automation of Electricity Bill Processing through an external vendor, reducing manual intervention, improving billing accuracy, and accelerating processing turnaround time and SEB Portal EB Bill availability.
Conducted UAT and ensured successful delivery of automation projects end-to-end.
Implemented process improvements across circles to enhance efficiency, and drove cross-functional execution of key initiatives.
Designed COO dashboards and KPI frameworks, improving governance through structured tracking and reporting.
Managed end-to-end CAPEX lifecycle including approvals, tracking, and strategic alignment.
Smart Ping Group
Achieved major cost savings by eliminating non-value-added expenses.
Improved revenue realization through audit-led leakage identification.
Transformed reporting through end-to-end automation initiatives.
Played a key role in new business expansion into the Solar vertical.
Stan Professionals Pvt. Ltd.
Mohali
Manager – Project Management (Energy Business Unit)
08.2018 - 11.2022
Job overview
Optimized energy costs through audits, assessments and identification of efficiency opportunities across telecom sites.
Managed energy billing (DCM model), ensuring accuracy and timely dispute resolution.
Reduced electricity disconnections by ensuring timely payments and advance management, improving uptime and compliance.
Controlled diesel consumption against targets, improving operational efficiency.
Developed and implemented SOPs and process frameworks to streamline billing and improve workflow efficiency.
Led and mentored a team of 15–18 members, driving performance against KPIs.
Facilitated weekly stakeholder meetings to resolve bottlenecks and improve team alignment.
Client: Indus Towers Ltd.
Tata Teleservices Limited
Mohali
Business Analytics & Sales Support
01.2006 - 07.2018
Job overview
Delivered analytics to Sales, Marketing and Distribution leadership; managed KPI dashboards at circle and corporate levels.
Supported AOP planning, forecasting and revenue analysis across prepaid and postpaid business.
Improved distribution efficiency and channel performance through competitive and market analysis.
Presented data-driven insights to leadership, directly influencing strategic decisions.
Education
MBA
01.2011
Bachelor's Degree
01.2008
Skills
Strategy & CXO Office
Financial Planning
Cost Optimization
Analytics & Tools
Transformation
Risk & Audit
Leadership
Reporting
Power BI
Advanced Excel
VBA
SAP
Oracle CRM
E-Pulse
Inventory Management Systems
AI Tools & Automation
Awards
Best Manager Award (FY20–22) – Indus Towers
Best Energy Manager Award (FY22–23) – Indus Towers
4× Spotlight Award – Tata Teleservices
2× High Flyer Award & Achiever Award – Tata Teleservices
<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform
REVENUE ASSURANCE SPECIALIST, BUSINESS UNIT ASSURANCE LEAD at Vodafone GhanaREVENUE ASSURANCE SPECIALIST, BUSINESS UNIT ASSURANCE LEAD at Vodafone Ghana