Rajesh Kumar Kantha

Results-driven Salesforce Professional with 12+ years of experience designing and delivering scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and AppExchange. Proven expertise in architecting end-to-end Salesforce solutions, leading Agile development, and translating complex business requirements into technical implementations. Strong track record of collaborating with cross-functional teams and stakeholders to deliver high-quality, enterprise-grade Salesforce applications. Skilled in building scalable, integration-driven systems that align technology with business goals.

Bank of America – Global Banking | Salesforce Architect
Global Banking platform serving large corporate and institutional clients with services like corporate lending, treasury management, trade finance, and capital markets.
Led architecture design, solution strategy, DevOps planning, and stakeholder discussions while ensuring LDV handling and regulatory/PII compliance.
Developed and guided scalable solutions using Salesforce Flow, Apex, LWC, REST APIs, Apex callouts, and Webhook integrations with core banking and risk systems.

IDFC FIRST Bank – CRM Implementation | SFDC Architect
Implemented Salesforce CRM for banking operations including Lead Management, Call Center, Case Management, Branch and Asset Management.
Integrated Salesforce with CBS, Finnone, Mobile Banking, and ATM systems using API-based integrations.
Led architecture design, DevOps strategy, and module development using Flow, Apex, LWC, REST APIs, and Webhooks.

Storm Solutions – CRM Implementation |  Lead Developer
Designed and implemented Salesforce CRM to automate the Automotive Hail Damage Repair business operations.
Integrated Salesforce with marketing and accounting systems to deliver a unified customer experience.
Built scalable solutions using Flow, Apex, LWC/Aura, REST APIs, and Integromat integrations.

Sparta Systems – Complaint Management Application | Tech Lead
Developed a Complaint Management system for life sciences companies to meet FDA post-market surveillance requirements.
Led architecture discussions, developed application components using Apex and Visualforce, and ensured compliance-driven workflows.
Managed code reviews, testing strategy, PMD scans, and package deployments across Salesforce environments.

123Compliance – Platform Development | Senior Consultant
Contributed to the development of 21 CFR Part 11 compliant Salesforce platform for regulated life sciences applications.
Built scalable Force.com components providing audit trails, configurable workflows, and electronic signatures.
Managed development, testing, and package releases using Apex, Visualforce, REST APIs, and Lightning components.

123Compliance – Document & Training System | Lead Developer
Developed a Document and Training Management system for pharmaceutical and medical device companies aligned with FDA Part 11 compliance.
Implemented workflows, e-signature functionality, and audit modules for secure document lifecycle management.
Led development, testing, and package releases using Apex, Visualforce, REST APIs, and Salesforce platform components.

Caribbean Credit Bureau – Community Portal | Lead Developer
Developed a Salesforce Community Portal enabling institutions and consumers to access secure credit reports.
Led offshore development team, managed architecture discussions, and delivered scalable Force.com solutions.
Implemented functionality using Apex, Visualforce, REST APIs, and secure data management practices.