Cricket, Bike Riding
Rajesh Kumar Pal
R S O
Bhadrakh,OR
Summary
Aspiring to become the member of core team, where I can explore my knowledge and skills for consistent contribution to the organization, which will help in achieving the goals and targets of the organization.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
6
6
Languages
Work History
Retail Sales Officer
Tanishq
12.2020 - Current
- Responsible for dealing with customer and answering the queries
- Selling goods and maintenance of records
- Handling Payments and making sure that the goods are displayed attractively
- Quality check of jewels
- Engaging with customer and understanding the needs for the customer, explaining the offer of store and assisting them in choosing jewelry according to their requirement.
- Also Managing of multiple sales counters of divers product category and take customization Jewelry order.
Sr. Store Manager
Adidas (Forum Mall)
08.2017 - 11.2019
- Responsible for ensuring a consistently high standard of presentation in the store and making sure that all available space in the store is effectively utilized.
- Managing teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent standards of customer service.
- KEY ACCOUNTABILITIES:
- Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations.
- Ability to increase profitability through excellent service and the effective management of retail space.
- Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets.
- Build and strengthen relationships with Customers thereby ensuring high customer-satisfaction by providing them with complete product support.
- Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
- Coordination with warehouse Department.
- Collaborates productively and respectfully with team members to meet or exceed store goals.
- Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
- Driving and maximizing the sales and profitability of the store to achieve growth.
- Ensure proper in-store Brand execution according to established standards and directives.
- Ensure the store staff members are trained on Foundational and Seasonal Brand and product knowledge.
- Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model.
- Knowledge of working with brands and their guidelines.
- Managing and motivating staff to increase sales and ensure store efficiency.
- Monitoring and review staff and store performance on a regular basis.
- Preparation of Documents like Stock Registers, Petty Cash Registers, Cashbook, Debit Vouchers, Delivery Orders, GRN and ABC forms.
- Responsible for store staff training, coaching, orienting and motivating employees.
- Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty.
- (Comfyshoemakers)
Senior Fashion Consultant
Aldo Major Brand (Phoenix Mall)
11.2016 - 08.2017
- Discuss sales target with staff
- Detail of inspection
- Ensure stock well presented and displayed
- To ensure appropriate stock sent to respective department
- Managing the whole floor to ensure smooth functioning of work
- Training new staff
- To ensure staff work towards giving exceptional service to customer
- Assist in the closing of tills and cash point
Education
P.U.C -
Sri Jagnath Sanskrith Bishyu Vidyalaya Hr Sec School
Odisha01-2007
S.S.L.C - undefined
Machalo Madhya Ingrain High school
Odisha01-2003
Bachelor of Arts - +3 FINAL
FAKIR MOHAN UNIVERSITY
BARIKPUR BDK 04.2001 -
Skills
MS Office (MS Word, MS Excel & MS Powerpoint)
Internet & email
Leadership quality
Good communication skill
Adjust myself with situation demand
Diligent towards my work and quick learner
Interests
Timeline
Retail Sales Officer
Tanishq
12.2020 - Current
Sr. Store Manager
Adidas (Forum Mall)
08.2017 - 11.2019
Senior Fashion Consultant
Aldo Major Brand (Phoenix Mall)
11.2016 - 08.2017
Bachelor of Arts - +3 FINAL
FAKIR MOHAN UNIVERSITY
04.2001 -
S.S.L.C - undefined
Machalo Madhya Ingrain High school
P.U.C -
Sri Jagnath Sanskrith Bishyu Vidyalaya Hr Sec School
PERSONAL DETAILS
Name: Rajesh Kumar Pal Father's name: Ramesh Pal Date of Birth: 04 July 1989 Sex: Male Nationality: Indian Marital status: Married Language known: Odiya, Hindi, English, Tamil Mobile: 7978891422 Present address: Kenduapada Chinama (Barikpur), Odisha, 756112 I hereby declare that the above given information are true and reliable. I hope my skills and experience will satisfy company’s requirement. DATE: PLACE: Odisha Rajesh Kumar Pal