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Operations professional with over 3 years of experience at ICICI Bank, focusing on backend operations, process optimization, and compliance support. Expertise in transaction processing, KYC verification, data validation, and SLA-driven delivery. MBA graduate with a track record of thriving in fast-paced, client-focused environments.
Banking & Financial Operations
Backend / Non-Voice Process Support
Transaction Processing & Validation
KYC, AML & Documentation Review
Data Management & Quality Checks
MIS Reporting & Process Documentation
SLA, TAT & Productivity Management
MS Excel (Basic)
MS Word & Outlook
Team Collaboration
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