Rajesh Mule

• Ensured high-quality customer engagement and supporting the sales team in closing deals by demonstrating the end-to-end capabilities of the product.

• Created solution documents, respond to RFQs/RFPs, and create custom demos to support the sales team.

• Assessed customer needs, understood their software and tool ecosystem, and provided the best solution.

• Stayed up to date on product updates and pitch them to clients based on their requirements. Additionally, provided feedback to the product development, delivery, and sales teams based on market demand and research.

• Lead a team of pre-sales specialists and oversee their work to ensure the successful delivery of high-quality customer experiences.

• Worked closely with the sales team to understand customer needs and provide solutions that meet their requirements.

• Demonstrated the company's solutions to prospects and customers to close the deal.

• Created proposal documents, pricing models, and solution capabilities to support the sales team in their pitch.

• Assessed customer needs, understand their software and tool ecosystem, and provide the best solution.

• Provided feedback to the product development and delivery teams based on market demand and research.

• Managing cloud infrastructure requirements for deploying products & services in cloud

• Acting as the Primary Point of Contact for integrations with various DevOps & Cloud Infra Migration Projects, deploying projects in AWS

• Extensive skills in end-to-end development of software products with Agile Methodology including requirement gathering & analysis, creation of POC, preparing/review of estimation, deployment, documentation

• Developed system documentation, quick reference guides, and sample videos in support end-user training. Lead training sessions as needed and be available as the first point of contact for end-user questions.

• Strong experience with Master Data Management solution(s), including product information management, digital asset management (process design, configuration), product onboarding, enrichment, and vendor management.

• Worked on data analysis, data mapping, data loading, and hierarchy management to import customer data into the system.

• Defined and configured various MDM features such as staging areas, access rights, batch groups, and custom flat files.

• Drove the development of dashboards and reports in close cooperation with the business domains to ensure that information is presented and visualized in an effective manner.

• Established match and merge rules and data quality rules for MDM and data governance including tracking data quality, completeness, redundancy, and improvement.