Acting , Listening 90' Songs & Cooking
RAJESH S PAWAR
Mumbai
Summary
PGDM has been completed in Supply Chain Management with 1st Class from Welingkar Institute. Retail Off line stores have experience 9yrs & 7yrs 7 months into E-commerce warehouses. Overall experience has 16 yrs.& 7 months. Specialization in Outbound & Inbound dispatches Receiving, Inventory Management, Supply Chain Optimization and Strategic Planning. Excel in leadership, Problem solving s Communication skills, ensuring smooth warehouse operation and effective team collaboration.
Overview
20
20
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Assistant DC Manager (SCM) / NSO
Innovative Retail Concepts pvt.ltd Big Basket
06.2018 - Current
- Active role as an Assistant DC Manager for the region from July 2024 to the present.
- Activities:
- DC warehouse operation management: Inbound and outbound accuracy maintenance, fill rate and inventory accuracy improvement, outbound OTD and OTA improvement, stacking and picking efficiency improvement, store-level coordination with ZM, LMD optimization of vehicle utilization, and MIS and audit report review.
- New Store Opening (NSO): Follow up with the NF project team, HR team, Store Ops, IT, and Central SCM. Execution of asset audit, inventory audit, health safety audit, and maintaining SOP.
- Ensure all NF (New Facility) project infrastructure is received, and the timeline to completion is established. Till store, live follow-up, and close activities pre-launch. FIX Asset Audit tracking with jointly deployed Project Operations, SLP, Cluster Manager, and Store In-charge.
- Planning, Production, and Warehousing. Demand forecasting.
- Delegated daily tasks to team members to optimize group productivity.
- Implemented planogram and inventory bin audit activity in new stores.
- DC Activities: The role was as a Warehouse Manager from June 2023 to July 2024.
- Warehouse Total Sq. Ft is 20,000, with 22,652 SKUs, lines assortment, and rostering of 13 G1 and 52 G2 teams.
- DC Fix Assets: Movable Asset Tracking.
- Follow up as per the assigned task to the team on OKR.
- DC metrics are maintained for FMCG, Gen-Merchandise, Beauty, and Perishable.
- Coordination with the Buying and Merchandising team to save write-off near expiration.
- Maintaining fill rate (>99.60%), DC write-offs, shrinkage (0.30%), GRN on time, stacking 99%, daily cycle count of 500 > SKUs, planogram.
- On time for picking up the Hub for customer delivery.
- Audit score maintaining (greater than 90%). Big Basket joined as a shift controller in June 2018.
- The team is handling a size of 55 to 60 in each shift. Total manpower was 165 G2s, 18 G1s.
- Completed picking on time for all LOBs, on-time dispatches.
- Ensure dispatch vs. Arrival cutoff follows 100%.
- Vehicle tracking until the destination is reached.
- Team rostering of 165 associates.
- Inventory stacking completion as per.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Department Manager
Trent Hypermarket Ltd.
10.2016 - 04.2018
- Department inward and outward stock movement control.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
Hub Manager
GETIT grocery pvt ltd. Mumbai
09.2015 - 09.2016
- Team management of 18 employees.
- On-time delivery: Ensure delivery within a 2-hour turnaround time.
- Hub: Keep one product in one place, serial order-wise delivery, FIFO, food's and non-food allocation, category-wise procurement, packaging's expiry checking.
- Vendor management: Margin, MRP-DP, and offers prices updating.
- Making orders tracker reports, price difference reports, and OOS updates. In August 2016, this company was shut down by Pan India.
Service Manager
HyperCITY
10.2013 - 09.2015
- Responsible for Department, Apparel's, Accessories.
- Implemented strategies to increase customer service satisfaction ratings.
- Resolved customer complaints in professional and timely manner.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Coordinated cross-departmental efforts to address complex customer issues, facilitating better communication and collaboration between teams.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Team Leader s Service Associate
HyperCITY
01.2006 - 01.2012
- Experience with started career as a Service associate then promoted as a Team Leader s then Service Manager.
- Go through managing was F s V / HOME /APPAREL department.
- Maintaining Store SOP, Merchandising , Display s Customer Service
- We had Open two stores in region Vashi s Thane.
- To strive best customer service s improve skills.
Education
MBA/PGDM - SCM Operations
Welingkar Institute of Management Development and Research
01.2018
B.A - Sociology & Commerce
Mumbai University
01.2011
XIIth - Marathi
Maharashtra
01.2005
Xth - Marathi
Maharashtra
01.1999
Skills
warehouse management
Certification
Help age india
Interests
EXTRA CURRICULAR ACTIVITIES
Tutoring Like to be teaching kids in school subject with fun and joy way Problem solving
SOCIAL LINKS
https://www.linkedin.com/in/rajeshpawar-9041ba120
Timeline
Assistant DC Manager (SCM) / NSO
Innovative Retail Concepts pvt.ltd Big Basket
06.2018 - Current
Department Manager
Trent Hypermarket Ltd.
10.2016 - 04.2018
Hub Manager
GETIT grocery pvt ltd. Mumbai
09.2015 - 09.2016
Service Manager
HyperCITY
10.2013 - 09.2015
Team Leader s Service Associate
HyperCITY
01.2006 - 01.2012
B.A - Sociology & Commerce
Mumbai University
XIIth - Marathi
Maharashtra
Xth - Marathi
Maharashtra
MBA/PGDM - SCM Operations
Welingkar Institute of Management Development and Research