Rajesh R S

Senior Technical Program Manager & Global Delivery Leader Transforming FinTech, Banking & Automotive Enterprises Led Agile Programs Across 5+ Countries Over 20+ Years
Experienced in driving SaaS, platform, and enterprise software initiatives with measurable business outcomes. Skilled in leading global Agile teams, managing large‑scale delivery programs, and collaborating with senior stakeholders. Strong background in Java platforms, DevOps, and scaled Agile methodologies, ensuring effective execution and enhanced operational efficiency

IBM, Bengaluru April 2007 – Current

• Directed end‑to‑end delivery of complex software and platform programs for global FinTech, Banking, Telecom, and Enterprise clients.
• Communicated project plans and progress to key stakeholders and contributors.
• Maintained schedules to meet key milestones at every project phase.
• Monitored project progress, identified risks, and implemented corrective measures to ensure success.
• Developed and led multi‑disciplinary teams to redefine problems and reach solutions from diverse perspectives.
• Coordinated cross‑functional teams to ensure timely delivery and compliance with requirements.
• Provided outstanding service through effective communication and prompt issue resolution, enabling future business opportunities.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Developed and introduced IT strategies to improve operational efficiency.
• Negotiated and managed project budgets to meet goals.
• Led global Agile teams across Europe, Asia, and the Middle East, achieving 95%+ on‑time delivery through disciplined planning and execution.
• Facilitated scrum ceremonies to enhance collaboration and maintain agile best practices, while resolving impediments across engineering, QA, DevOps, and product teams.
• Directed implementation of a supply chain analytics platform on AWS, achieving a 40% increase in operational efficiency. Partnered with stakeholders to align priorities, mitigate risks, and maintain transparency through effective metrics and reporting.
• Directed application support and managed services initiatives for tier‑1 enterprise clients, maintaining high service levels and optimizing cost efficiency.
• Directed strategic client engagements with leading global banks, Fortune 500 automotive manufacturers, multinational insurers, major telecom operators, and large industrial enterprises, ensuring alignment with business objectives.
• Recognized year after year with IBM’s Manager’s Choice Award for excellence in client service, disciplined delivery, and impactful leadership across global programs.

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