RAJESH SHAIK
WARANGAL
Summary
Dynamic professional with extensive experience at HDFC Bank Ltd, excelling in regulatory compliance and process improvement. Proven track record in employee training and risk assessment, enhancing customer service operations. Adept at conducting property valuations and approving reports, driving efficiency and accuracy in financial assessments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Center Head
Hdfc bank ltd
Warangal
10.2015 - Current
- Managed daily operations of the service center.
- Ensured compliance with banking regulations and procedures
- Developed and implemented process improvements
- Trained new employees on bank policies and systems
- Maintained accurate records of customer interactions and transactions.
- Ensured compliance with all applicable laws and regulations related to customer service operations.
Technical Officer
ICICI BANK LTD
Hyderabad
07.2013 - 10.2015
- Inspected property thoroughly and detailed condition in writing.
- Project site inspection during construction to monitor progress and execution as per approvals .
- Proven ability to learn quickly and adapt to new situations
- Business development activities like visiting new projects and getting it approved in Property Appraisal system.
- Regular visiting out station locations like Warangal, Khammam, Nizamabad, Nalgonda, Mahbubnagar, Karimnagar for property valuation.
Pavement Engineer
BSCPL
Vadodara
06.2011 - 06.2013
- Managed project documentation to maintain accurate records and reports.
- Conferred with technical personnel to prepare designs or operational plans.
- Fulfilled orders by successfully planning, budgeting, and coordinating projects.
Education
Bachelor of Engineering - Civil Engineering
GITAM COLLEGE OF ENGINEERING
Visakhapatnam 04-2011
Skills
- Regulatory compliance
- Process improvement
- Customer service
- Employee training
- Interviewing and Hiring
- Obtaining accurate market references
- Conducting property valuations /Individual Assessments for home loans , LAP, SEG, Rural Housing
- Approving and Auditing Empaneled valuers reports
- Updating market intelligence and real estate developments to cross functional areas
- Risk assessment and Mitigation
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Certification
- Completed HOUSING FOR ALL program conducting by NHB
- COMPLETED IRDA CERTIFICATION
Accomplishments
- Achieved performance rating 1 two times for FY 2013-14 and 2014-15
- Achieved Rank 1 PAN India level throughout the year in HDFC LTD for technical updations & geo tagging through TAB .
- Promoted 4 times in HDFC LTD since 2015
Timeline
Service Center Head
Hdfc bank ltd
10.2015 - Current
Technical Officer
ICICI BANK LTD
07.2013 - 10.2015
Pavement Engineer
BSCPL
06.2011 - 06.2013
Bachelor of Engineering - Civil Engineering
GITAM COLLEGE OF ENGINEERING