Rajesh Thomas
Kottayam
Summary
Dynamic Front Office Manager with proven expertise at Dr Unnis Agastyaa Heritage Ayurvedic Hospital, excelling in facilities management and customer service. Adept at enhancing guest experiences through effective problem-solving and efficient reservations management, consistently achieving high satisfaction rates. Committed to fostering team collaboration and operational excellence in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Front Office Manager
Dr Unnis Agastyaa Heritage Ayurvedic Hospital & Prittwi Resort
Trivandrum
- Current
- Working as front office manager.
Receptionist
Hotel Milestonnez
Kanchipuram
01.2013 - 01.2014
- Worked as Receptionist.
Massuer
Radiant Wellness Centre
Chennai
01.2008 - 01.2013
- Worked as Massuer.
Therapist
Ayur Jeevan Ayurveda Hospital
Madikri
01.2007 - 02.2008
Therapist
Peniyal Ayurvedic Hospital
Erumaley
01.2006 - 08.2007
Education
High School Diploma -
Web Design
TAMIL NADU CHENNAIDiploma -
Ayurvedic Nursing course
Plus two -
S.S.L.C -
Skills
- Facilities Management
- Software
- Escort Instructions
- Incoming Mail Sorting
- Invoicing and Billing
- Customer Service
- Guest Registration
- Decision Making
- Microsoft Office
- Feedback Collection
- Account Review
- Data Gathering
- Reservations Management
- Email and Telephone Decorum
- Account Balancing
- Restaurant Reservations
- Room Key Issuance
- Guest Message Transmission
- Room Assignment
- Problem Solving
- Check In and Check Out
- Front Office Management
- Cash Handling
- Paperwork Processing
- Time Management
- Appointment Confirmation
- Information Gathering
- Team Building
References
- Mr. Pravin Prakashan, GM Agastyaa Heritage, +91 9567404028
- Dr. Unnikrishnan KR, MD Agastyaa Heritage, +91 9995453273
Hobbies and Interests
- Listening music
- Watching movies
- Reading newspaper
Disclaimer
I hereby declare that the above mentioned details are true and correct to the best of my knowledge and belief.
Personal Information
- Passport Number: H5042233
- Date of Birth: 01/31/87
- Marital Status: Married
Timeline
Receptionist
Hotel Milestonnez
01.2013 - 01.2014
Massuer
Radiant Wellness Centre
01.2008 - 01.2013
Therapist
Ayur Jeevan Ayurveda Hospital
01.2007 - 02.2008
Therapist
Peniyal Ayurvedic Hospital
01.2006 - 08.2007
Front Office Manager
Dr Unnis Agastyaa Heritage Ayurvedic Hospital & Prittwi Resort
- Current
High School Diploma -
Web Design
Diploma -
Ayurvedic Nursing course