Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic

RAJESH V

Chennai

Summary

Experienced and results-driven AML/KYC with over 6 years of expertise in investigating both system-generated and manual alerts/cases to identify and mitigate potentially suspicious financial activities. Highly proficient in conducting thorough investigations, performing Enhanced Due Diligence (EDD), conducting screening processes and ensuring compliance with global Anti-Money Laundering (AML) regulations.. Additionally, brings 3 years of customer service experience in the eCommerce sector, demonstrating strong communication, problem-solving, and client engagement skills.

Overview

10
10
years of professional experience

Work History

Senior Analyst (Coin base Client)

Teleperformance
03.2021 - Current
  • As an L1 analyst, Transaction monitoring involves analyzing customer transactions for potential suspicious activity, such as large or unusual transactions, high-risk countries, and known or suspected criminal entities or individuals.
  • Focused on crypto currency transactions, ensuring that they align with regulatory requirements and are free from illicit activity.
  • Conducted thorough investigations into the Source of Funds (SOF/SOW) for customers involved in high-volume transactions using open-source search tools.
  • This process involved analyzing publicly available data to substantiate the legitimacy of large transaction volumes and ensure they align with the customer's profile and business activities.
  • Utilize transaction monitoring software to identify patterns and anomalies in customer transaction data.
  • Conduct investigations into potential suspicious activity, gathering additional information from internal and external sources to determine whether a report should be filed with the relevant authorities.
  • Work closely with other departments, such as compliance and fraud teams, to ensure that potential suspicious activity is identified and investigated in a timely and effective manner.

Associate, Onboarding KYC

INCEDO (AssetMark Client)
05.2019 - 02.2021
  • Performed customer due diligence by collecting, verifying, and validating customer information to ensure compliance with regulatory standards.
  • Assessed customer risk profiles and conducted on-going monitoring for suspicious activities.
  • Handled on boarding and periodic reviews of KYC for retirement, trust, and corporate accounts.
  • Conducted Sanctions and PEP (Politically Exposed Persons) screening as part of the account approval and review process.
  • Led end-to-end on boarding for high-net-worth individuals (HNWI) and institutional clients, ensuring timely and accurate completion of all documentation, KYC forms, and regulatory compliance requirements.
  • Verified key customer identification information (Name, DOB, Address, ID Number) as part of the Customer Identification Program (CIP), supporting anti-fraud, anti-money laundering (AML), and counter-terrorist financing initiatives.

Customer service executive

HCL TECHNOLOGIES PRIVATE LIMITED (OfficeDepot Client)
12.2014 - 02.2018
  • Assisted customers in locating products, explaining features, and recommending tailored solutions-contributing to increased sales and improved customer satisfaction.
  • Resolved customer complaints by facilitating product exchanges, returns, and issuing store credits, leading to a [X]% boost in customer satisfaction ratings.
  • Accurately processed sales, returns, and exchanges at the cash register while maintaining a balanced cash drawer and adhering to store policies.
  • Promoted store promotions, discounts, and loyalty programs to customers, enhancing customer engagement and encouraging repeat business.
  • Maintained up-to-date knowledge of inventory and supported restocking efforts to ensure product availability and a well-organized sales floor.

Education

B.COM -

DRBCCC HUNDU College
01.2014

HSC - undefined

GOOD SHEPHERED MATRIC Hr. Sec. School
01.2011

SSLC - undefined

GOOD SHEPHERED MATRIC Hr. Sec. School
01.2009

Skills

  • AML/KYC Compliance
  • Fraud Detection and prevention
  • Middle office operations
  • Regulatory Compliance

Disclaimer

I hereby declare that all the above statements made above are true, complete and correct to the best of my knowledge and belief.

Timeline

Senior Analyst (Coin base Client)

Teleperformance
03.2021 - Current

Associate, Onboarding KYC

INCEDO (AssetMark Client)
05.2019 - 02.2021

Customer service executive

HCL TECHNOLOGIES PRIVATE LIMITED (OfficeDepot Client)
12.2014 - 02.2018

HSC - undefined

GOOD SHEPHERED MATRIC Hr. Sec. School

SSLC - undefined

GOOD SHEPHERED MATRIC Hr. Sec. School

B.COM -

DRBCCC HUNDU College

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