Customer obsessed leader with strong experience in product strategy, new technology incubation & building high performance teams at Fortune 100.
Launched multiple products including Cloud Insights & Analytics[AI/ML], Intelligent Automation and enterprise applications driving record ARR growth & customer adoption.
Proven ability to partner with Exec leadership, build coalition across functions, translate business priorities into multi-year roadmaps and manage product lifecycle from ideation to launch & scale [0->1 & 1->100].
Lead Product for Twilio Flex, leading Cloud Communications platform. Responsible for developer experience & platform intelligence
• Defined roadmap for 30%+YoY growth using platform AI, first/third party integrations & marketplace.
• Built PM team across EMEA & India. Defined operating model across PM, Engg, design & user research teams.
Lead Data[AI/ML] Product team powering multiple Clouds [Intelligent IT, Automation & SecureIT] for Fortune 500
• Defined multi-year plan and managed ~$7.0M in platform budget . Launched API-consumption model with 300%QoQ usage increase.
• Built global team of Product Mgrs, Engineers & Data technologists that produced patent pending AI/ML applications. Grew team 100%YoY
Lead Center of Excellence [CoE] team incubating new products & technology for Fortune 100 CxOs on “Predictive IT/AIOps”
• Launched Cloud Analytics-XaaS for predictive IT operations. Onboarded first 100 Ent customers.
Incubated workflow automation platform to improve service agility by 10x. Built stellar team across APJ
Lead product team for IaaS/Private Cloud, Datacenter & Virtualization applications. Developed joint GTM partnerships with VMware & NetApp
• Reduced Private Cloud time-to-provision by 50% with self- service catalog & workflow orchestrator
Launched Cloud Compliance-as-a-service [XaaS] targeting financial customers with >90% accuracy rate
Built Verizon's multi-billion-dollar fiber-to-premises [FTTP] infra for quad-play services to 3 million customers. Launched OTT services including VoD, FB & Twitter
B2B, XaaS, PaaS
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