RAJESHWARAN MATHIYAS
BRANCH MANAGER
KANYAKUMARI,TAMILNADU
Summary
Results-driven Manager skilled in staff performance management and resource optimisation. Leads a team of 25, enhancing collaboration to meet project deadlines. Demonstrates strong problem-solving and decision-making abilities, delivering strategic plans that support organisational goals.
Overview
4
4
Languages
6
6
years of professional experience
Work History
Manager
HOTEL CENTURY PARK
CHENNAI
03.2026 - Current
- Led team of 25 employees, fostering a collaborative environment to meet project deadlines efficiently.
- Monitored staff performance and developed improvement plans.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
- Set up business contracts, obtained signatures and processed paperwork.
Front Office Manager
THE MADRAS GRAND
CHENNAI, INDIA
03.2025 - 03.2026
- Managed front office operations to maintain exceptional guest service standards in a high-volume environment.
- Handled guest complaints with empathy and professionalism, resolving issues promptly to maintain positive relationships.
- Supervised a team of reception staff, providing training and development to improve performance and service quality.
- Implemented strategies to maximise room occupancy and revenue, closely monitoring booking trends and adjusting rates accordingly.
- Conducted regular staff meetings to share updates, gather feedback, and foster a culture of teamwork and continuous improvement.
Branch Manager
NESTLAY ROOMS
Gummidipoondi
11.2020 - 01.2025
- Analysed financial reports to monitor branch performance and identify areas for improvement.
- Prepared and presented reports on branch performance, trends, and forecasts to senior management.
- Established company targets based on previous performance and predicted forecasts.
- Reviewed and approved loan and credit applications based on established criteria and risk assessment.
- Built successful business culture focused on performance optimisation and goal attainment.
- Coordinated and scheduled meetings for team members and clients.
- Welcomed clients upon arrival at the reception area.
- Handled incoming phone calls, directing them to appropriate team members.
- Organised courier services for document delivery and collection.
- Sorted incoming mail and distributed it to relevant departments.
Education
Diploma of Higher Education - HOTEL MANAGEMENT
NIHMC
KARAIKUDI01-2020
12th STANDARD - COMPUTER MATHS
GOVT HR SEC SCHOOL KATTATHURAI
KATTATHURAI, KANYAKUMARI01-2015
Bachelor of Engineering - COMPUTER SCIENCE
MET ENGINEERING COLLAGE
AARLVAIMOZHI,KANYAKUMARI01-2019
Skills
- Project Management
- Revenue optimisation
- Performance analysis
- Staff performance monitoring
- Staff training and development
- Customer relationship management
- Effective Communication
- Leadership
- Teamwork
- Time Management
- Conflict resolution
- Critical Thinking
- Goal setting
- Public Relations
Languages
English
Tamil
Malayalam
Hindi
Timeline
Manager
HOTEL CENTURY PARK
03.2026 - Current
Front Office Manager
THE MADRAS GRAND
03.2025 - 03.2026
Branch Manager
NESTLAY ROOMS
11.2020 - 01.2025
Diploma of Higher Education - HOTEL MANAGEMENT
NIHMC
12th STANDARD - COMPUTER MATHS
GOVT HR SEC SCHOOL KATTATHURAI
Bachelor of Engineering - COMPUTER SCIENCE
MET ENGINEERING COLLAGE