To learn and function effectively in an organization and be able to deliver to the bottom line. To constantly Upgrade my knowledge and skills and make a difference in whatever I do.
Overview
13
13
years of professional experience
Work History
Senior Operations Executive
CYIENT
12.2023 - Current
We support the preboarding and onboarding activities for RTIO new starters managing SAP activations and updates for Cat 3 contractor profiles working on RTIO sites.
Creating new SAP IDs, Rehiring the Exit profiles and Org changes using Workday, Power BI and ServiceNow.
Quality Analyst and Auditing
EXAMITY
01.2022 - 12.2023
Provided online proctoring and identity verification services through Examity, contributing to its reputation for reliability in global assessments.
Conducting and monitoring Online Exams as a Proctor in real time using webcams and Screen sharing.
Facilitated smooth exam commencement for test takers by assisting with preliminary concerns and ensuring clarity on procedures.
Troubleshooting if there are any issues with the test takers' system by getting them into live sessions prior to starting the test (zoom).
Supported operations as a support executive for three years at Examity.
Associate Software Developer (MuleSoft)
DIGIVERSE technologies
08.2013 - 07.2017
Developed loosely coupled enterprise scale applications and middleware systems using Mule ESB/Studio
Worked on Mule connectors.
Project build and management using Maven.
Source control management using GitHub.
Education
Master of computer application - Computer applications
CVSR College of Engineering (Anurag University))
Ghatkesar Hyderabad
BSC - Mathematics, Computers, Statistics
St Anns Degree College For Women
Mallapur Hyderabad
Intermediate - MPC
AMS College For Women
OU Campus Hyderabad
SSC - 10th
St Anthonys Grammer High School
HMT Hyderabad
Skills
Process improvement
SAP
Power BI
Service Now
Workday
MS Office
Customer Handling
Languages
English
Hindi
Telugu
Location - Place
Hyderabad
Personal Information
Father's Name: K Balram
Date of Birth: 12/28/84
Gender: Female
Nationality: Indian
Marital Status: Married
Hobbies and Interests
Listening to music
Watching cricket and playing throw ball
Chatting with friends
Affiliations
Participated in the Margadarshak program launched by HCP, the Cyberabad Security Council—training to act as first responders, providing crucial support and socio-legal guidance to victims of domestic violence, harassment, and cyber abuse.
Accomplishments
Received four Bronze awards as the Most Valuable Performer at Cyient Company.
Disclaimer
I do hereby declare that the particulars of information and facts stated here in above are true, correct and complete to the best of my knowledge and belief.
Timeline
Senior Operations Executive
CYIENT
12.2023 - Current
Quality Analyst and Auditing
EXAMITY
01.2022 - 12.2023
Associate Software Developer (MuleSoft)
DIGIVERSE technologies
08.2013 - 07.2017
Master of computer application - Computer applications