RAJESHWARI MOHAN
Hyderabad
Summary
Experienced Product Owner, Scrum master and Senior Business Analyst with a demonstrated history of 11.6 years in the information technology and services industry. Skilled in defining product vision, prioritizing features, and managing stakeholders to ensure alignment with business goals and customer needs. Proficient in Agile methodologies, including backlog management, sprint planning, and facilitating cross-functional team collaboration to drive product success. Detail-oriented Business Analyst with expertise in gathering and analyzing user requirements, defining project scope, and documenting functional specifications. Proficient in conducting requirement workshops, performing gap analysis, and implementing process improvements to enhance operational efficiency and deliver measurable business value.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Product Owner and Senior Business Analyst
Zelis Healthcare
Hyderabad
08.2024 - Current
- Zelis Healthcare is a leading company in the healthcare technology and services sector, primarily focusing on improving the efficiency, transparency, and cost-effectiveness of healthcare payments. The company provides solutions that address claims processing, payment integrity, and cost management for healthcare providers, payers, and other stakeholders.
- My team and I work on Power BI reports for all streams in Zelis. Some of my day to day activities mentioned below.
- Collaborate with stakeholders to understand business needs and translate them into clear actionable requirements
- Conduct interviews, surveys and workshops to gather detailed functional requirements for new products, features or improvements to existing dashboards
- Prepare detailed Power BI reports and dashboards for stakeholders, highlighting key performance metrics such as finance P&L summary, claims accuracy, processing times, cost savings and compliance with regulations.
- Ensure that documentation (user stories and functional specifications) is thorough, clear and up to date for all relevant stakeholders.
- Create user stories, acceptance criteria and check test artifacts to guide development and ensure solutions meet business needs.
- Prepare project plan and present to management, helping to ensure that business requirements are prioritised and delivered on time.
- Work with business users to track progress, identify risks, and resolve issues that may arise during the implementation or process changes.
- Provide support for project timelines, deliverables, and ensuring the overall business objectives are met.
Product Owner
Percept Solutions
Singapore
01.2022 - 10.2023
- Company Overview: Client: DBS Paylah!
- Coordinate with the scrum team, UX/UI Team, Data Engineers, Business and Stakeholders and product manager to support delivery across all phases of the product life cycle for a software company, including identifying product defects, managing product backlogs, and analyzing KPIs to define strategies
- Gather and translate business requirements into user stories in JIRA
- Owned KPIs for products, developed user stories and acceptance criteria, and led initiatives to transform product vision into new features
- Analyze feedback and data from customers to create user stories and identify opportunities to enhance product quality and improve the customer experience
- Manage the Product Backlog, prioritize delivery, and lead UAT testing
- Drive the development of product roadmaps in alignment with Agile methodologies
- Perform quality assurance testing on product features, analyze feedback and user data, and create user stories to validate action plans and product enhancements
- Make Go or No-Go decisions and assist the Tech team with roadblocks
- Client: DBS Paylah!
Business Consultant
Pactera
Singapore
12.2016 - 01.2022
- Company Overview: Client - UOB Bank
- Advised clients on operational efficiencies and process improvements to enhance productivity and reduce costs
- Led cross-functional teams in project execution, ensuring deliverables met client expectations and timelines
- Managed Cash Management projects across SG, HK, TH, MY, VN, ID, and AU, overseeing functional, non-functional, and testing phases
- Client - UOB Bank
Business Analyst
Tech Mahindra
Singapore
08.2012 - 12.2016
- Company Overview: Client: Accounting and Corporate Regulatory Authority
- Gathered and documented business and technical requirements, creating detailed requirements documents
- Conducted Requirement Gap analysis, comparing current and future system functionalities
- Developed interfaces from/to multiple Legacy systems and coordinated data flow between project teams
- Created comprehensive documentation including requirements, test plans, and test cases
- Executed test plans, including regression testing and User Acceptance Test scripts
- Managed risk identification and mitigation, bug tracking, performed smoke tests, tested web services using SOAP UI, and provided daily status reports to the team and clients
- Client: Accounting and Corporate Regulatory Authority
Education
B.tech - IT
Swarna Bharathi institute of science and technology
Khammam04.2011
+2 Or Intermediate Education - Maths, Physics and Chemistry
Krishnaveni Arts & Science Degree College
Manuguru04.2007
Secondary School -
Singareni Collieries High School
05.2005
Skills
- Product Management
- Requirement Gathering and Analysis
- Agile Methodologies
- Stakeholder Management
- Prioritization & Roadmapping
- Communication and Presentation Skills
- Cross-functional Team Leadership
- Business Analytics - Power BI
- Database management - SQL, Snowflake
Certification
- Advanced Certified Scrum Product Owner (A-CSPO), Scrum Alliance, 000800942, 03/24/26
- Certified Scrum Product Owner (CSPO), Scrum Alliance, 000800942, 03/24/26
- Certified Scrum Master (CSM), Scrum Alliance, 000800942, 03/24/26
Languages
English
First Language
Malayalam
Proficient
C2
Telugu
Proficient
C2
Hindi
Advanced
C1
Timeline
Product Owner and Senior Business Analyst
Zelis Healthcare
08.2024 - Current
Product Owner
Percept Solutions
01.2022 - 10.2023
Business Consultant
Pactera
12.2016 - 01.2022
Business Analyst
Tech Mahindra
08.2012 - 12.2016
B.tech - IT
Swarna Bharathi institute of science and technology
+2 Or Intermediate Education - Maths, Physics and Chemistry
Krishnaveni Arts & Science Degree College
Secondary School -
Singareni Collieries High School