Rajeswaran C
Bengaluru
Summary
Dynamic IT professional with over 15 years of experience, excelling in various technologies like Microsoft Intune, SCCM, XenMobile, NetScaler, Workspace one, Exchange On-Prem, and Online. Proven track record in optimizing enterprise solutions and enhancing security compliance. Adept at leading cross-functional teams, delivering impactful results, and ensuring stakeholder satisfaction through effective communication. Strategic solution architect eager to utilize expertise in process evaluation and optimization demonstrated several years of superior industry performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Infrastructure Lead IT
Eurofins IT Solutions
Bangalore
09.2021 - Current
- Configured and managed Microsoft Intune for over 10,000 endpoints (iOS, Android) to ensure secure and compliant device management.
- Developed and deployed MDM and MAM policies to enforce security baselines and protect corporate data.
- Configured and automated Autopilot profiles for out-of-the-box (OOBE) device enrollment, reducing setup time by 80%.
- Implemented white glove provisioning to pre-configure devices before delivery to end users, improving onboarding efficiency.
- Developed a tiered update strategy using multiple rings, such as Test Deployment Ring, Pilot Ring, and Production Ring.
- Using Windows Autopatch, I developed and deployed software updates to over 1,000 endpoints with minimal downtime using SCCM.
- To architect scalable SCCM infrastructures, streamline deployments, and enhance endpoint security for organizations managing 10,000+ devices.
- Led the migration from SCCM to the cloud, integrating Intune co-management for modern device management.
- Created and configured complex application packages using MSI, EXE, and script-based installers for deployment to over 25,000 endpoints, using SCCM.
- Used InstallScript to add pre-installation and post-installation tasks, improving package flexibility.
- Developed over 100 custom MSI and EXE packages using InstallShield for deployment via SCCM.
- Configured SCCM OSD task sequences to automate Windows installation, driver injection, and application deployment.
- Migrated Windows 7 devices to Windows 10 using SCCM In-Place Upgrade Task Sequences, with a 98% success rate.
- Configured and tested pilot groups before full-scale deployment, reducing patching failures by 30%. Implemented automatic deployment rules (ADR) for critical security updates.
- Used WSUS and SCCM to ensure Windows updates were tested and approved before deployment.
Subject Matter Expert
Microland Ltd
07.2016 - 09.2021
- Managed and deployed Citrix XenMobile (Citrix Endpoint Management) for over 50,000 mobile devices across enterprise users.
- Configured MDM policies for iOS, Android, and Windows devices, enforcing encryption, remote lock/wipe, and compliance.
- Deployed and managed Citrix Secure Hub, Secure Mail, Secure Web, and MDX-wrapped enterprise applications.
- Designed and managed Citrix NetScaler ADC (13.1) infrastructure, ensuring 99.99% uptime for critical applications.
- Configured and managed Microsoft Intune for over 50,000 endpoints (iOS, Android) to ensure secure and compliant device management.
- Managed and renewed Apple Push Notification (APN) certificates in Intune to ensure uninterrupted management of iOS devices.
- Managed Workspace ONE UEM deployment for 10,000+ corporate and BYOD devices (Windows, iOS, Android).
- Managed Exchange Server 2010/2016 DAG environment for 100,000+ mailboxes, ensuring 99.99% uptime. Managed Exchange Online Protection (EOP) for 50,000+ mailboxes, reducing spam and phishing attacks by 85%.
Consultant
Capgemini Pvt Ltd
09.2014 - 07.2016
- Implemented DKIM, DMARC, and SPF policies, reducing spoofing attacks by 80%.
- Reduced hybrid authentication failures by 70% through proper ADFS and Conditional Access policies.
- Managed Cisco IronPort Email Security Appliances (ESA), protecting over 100,000 emails daily from spam, malware, and phishing attacks.
- Automated bulk mailbox migration and licensing using PowerShell scripts and Exchange Online Shell.
Associate Consultant
Cibersites India Pvt Ltd
12.2012 - 09.2014
- Administered and managed Exchange Online mailboxes using the Microsoft 365 Admin Center and PowerShell.
- Performed Exchange Online configuration, including mail flow, hybrid deployments, transport rules, and retention policies.
- Managed shared mailboxes, resource mailboxes, and distribution groups.
- Configured and troubleshot email forwarding, email aliases, and auto-replies for users across Exchange Online.
Technical Support Engineer
Wipro Ltd
12.2010 - 12.2012
- Led successful migrations of Microsoft Exchange servers across multiple versions, ensuring seamless transitions from Exchange 5.5 to 2003, and from Exchange 2003 to Exchange 2010 for over 5,000 users.
- Tool Utilization: Utilized the Active Directory Migration Tool (ADMT) for user and group migrations, as well as the Quest Migration Manager for Exchange for mailbox, public folder, and distribution list migrations.
- Post-Migration Support and Troubleshooting: Outlook: Addressed issues with Outlook profile configuration, Autodiscover, and MAPI connectivity, and troubleshot Send/Receive failures.
Education
Bachelor Of Engineering - Electronics and communication Engineering
MAM College Of Engineering
Siruganur06.2010
Skills
- Intune MDM/MAM Windows Autopilot
- Co-management Autopatch Intune Packaging
- SCCM/MECM Application deployment Package creation/distribution Patch Management WSUS
- OS Deployment Windows 10/11 In-place upgrade Feature Upgrade Deploy Windows Ring
- Endpoint Protection Compliance Baseline
- BitLocker Management Antivirus/Malware Policies
- Microsoft Exchange Server (2010, 2013, 2016) Exchange Online
- XenMobile Secure Hub, Mail, Notes NetScaler Gateway/Load Balancer Workspace One
- ITIL Practices Service Management SLA Framework
Certification
- ITIL v4 Foundation, 12/01/22
- Citrix Certified Professional Mobility, 06/01/18
- MCITP - Exchange Server Administration, 02/01/12
Accomplishments
- EXCEL award for the ownership on handling Major activities on Mobility.
- Master award for Data center movement project.
- GEM award for resolving one of the Major outages.
Disclaimer
I hereby declare that the information and facts are true to best of my knowledge and belief., Bangalore
Timeline
Senior Infrastructure Lead IT
Eurofins IT Solutions
09.2021 - Current
Subject Matter Expert
Microland Ltd
07.2016 - 09.2021
Consultant
Capgemini Pvt Ltd
09.2014 - 07.2016
Associate Consultant
Cibersites India Pvt Ltd
12.2012 - 09.2014
Technical Support Engineer
Wipro Ltd
12.2010 - 12.2012
Bachelor Of Engineering - Electronics and communication Engineering
MAM College Of Engineering
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