Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects
Disclaimer
Timeline
Generic

Rajeswari Swarna

Hyderabad

Summary

Skilled in identifying user needs and executing impactful solutions, demonstrating strong commitment to enhancing customer experience and driving productivity through a customer-centric approach that optimizes performance and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Support Advisor-Established Agent

Flutter Entertainment India LLP
Hyderabad
10.2023 - Current
  • Working as a customer support advisor—an established agent for the brand, Sky Betting and Gaming.
  • Providing information about products and services, addressing complaints, and troubleshooting technical issues.
  • Delivering expert solutions for bet settlements, gaming, and network issues.
  • Providing technical advice, live verification, and support through various channels, including email and chat.
  • Resolving customer issues, ensuring safe product usage through Safer Gambling Tools, and support.
  • Supported colleagues on the floor with process knowledge and query resolution. Excelled at promptly addressing customer queries.

Education

Master Of Science -

Bhavans Vivekananda College
Sainikpuri
01.2022

Bachelor Of Science -

Bhavans Vivekananda College
Sainikpuri
01.2020

Skills

  • MS Office
  • Excel
  • PowerPoint
  • Word
  • HTML

Certification

01/01/22, Certification in NPTEL from Cloud Computing

Languages

  • English
  • Hindi
  • Telugu

Projects

Resume builder online, PHP and MySQL The project's primary goal is to create a résumé for someone who must complete the portal-generated questionnaire. A unique resume can be produced by the system. The online resume builder's objective is to give students a means of creating resumes that meet their needs. According to the company's requirements, the final resume is sent out in a highly professional manner, and the candidate can download the resume in the file format of their choice.

Disclaimer

I hereby declare that the above details furnished are correct and complete to the best of knowledge and belief.

Timeline

Customer Support Advisor-Established Agent

Flutter Entertainment India LLP
10.2023 - Current

Master Of Science -

Bhavans Vivekananda College

Bachelor Of Science -

Bhavans Vivekananda College
Rajeswari Swarna