To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
8
8
Certificates
4
4
Languages
Work History
Senior Manager
Uco Bank ( A Govt. of India Undertaking)
Kolkata
04.2020 - Current
Working as Senior Manager in IT department of UCO Bank
L1 team member of Finacle 10 and Data centre
Incharge of Change Management System
Handling and troubleshooting of day to day Finacle 10 relates issues from branches
Member of Finacle10 migration functional team
Zonal IT incharge of 62 branches.
Manager
Uco Bank ( A Govt. of India Undertaking)
Kolkata
06.2017 - 03.2020
Working as Manager in IT department of UCO Bank
Part of inhouse software development team
L1 team member of Finacle 10 and Data centre
Incharge of Change Management System
Handling and troubleshooting of day to day Finacle 10 relates issues from branches
Assistant Manager
Uco Bank (A Govt. of India Undertaking)
Kolkata
06.2013 - 06.2017
Working as Assistant Manager
Remedy Developer
INPUT ZERO TECHNOLOGIES Pvt. Ltd
Bangalore
02.2013 - 11.2013
Software Developer of BMC Remedy Application
Associate Engineer
TATA COMMUNICATIONS LTD. Through ADECCO INDIA Pvt. Ltd
Bangalore
08.2012 - 11.2012
Part of network operation team responsible for monitoring and troubleshooting backbone network.
Providing remote hand support to National and International customer having their Co- located server and Network devices installed in Data Centre.
L1 troubleshooting of Cisco router and switches.
IOS upgrading on CISCO routers and switches.
Network Change Coordination, trouble ticket handling on priority basis, raising Viznet Docket related to the Complaint.
Recording incidents based on incident management & creating RFC on change management policy as per ITIL standard.
Taking configuration back-up’s from time to time.
Assigning public IP address to customers and connectivity to their workstation.
Enabling TCP/UDP ports on PIX 515E firewall.
Monitoring the network link using NMS tool Whatsup Gold.
Using MRTG tool to monitor the traffic load on network-links.
Implementation of HSRP in 4503 switch.
Coordination and Implementation of structured cabling in Data Centre.
Providing billing report to the customer based on bandwidth utilization.
Coordinating with L2 and other technical teams for smooth operations in Data Centre.
L1 Network Engineer
TATA COMMUNICATIONS LTD. Through CMS Info Systems Pvt.Ltd., Bangalore
Bangalore
08.2010 - 07.2012
Part of network operation team responsible for monitoring and troubleshooting backbone network.
Providing remote hand support to National and International customer having their Co- located server and Network devices installed in Data Centre.
L1 troubleshooting of Cisco router and switches.
IOS upgrading on CISCO routers and switches.
Network Change Coordination, trouble ticket handling on priority basis, raising Viznet Docket related to the Complaint.
Recording incidents based on incident management & creating RFC on change management policy as per ITIL standard.
Taking configuration back-up’s from time to time.
Assigning public IP address to customers and connectivity to their workstation.
Enabling TCP/UDP ports on PIX 515E firewall.
Monitoring the network link using NMS tool Whatsup Gold.
Using MRTG tool to monitor the traffic load on network-links.
Implementation of HSRP in 4503 switch.
Coordination and Implementation of structured cabling in Data Centre.
Providing billing report to the customer based on bandwidth utilization.
Coordinating with L2 and other technical teams for smooth operations in Data Centre.
Education
Bachelor of Engineering - Electronics And Communications Engineering
VISVESVARAYA TECHNOLOGICAL UNIVERSITY
Karnataka
08.2006 - 08.2010
Skills
CCNA, C
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Accomplishments
Undergone entrepreneurship development programme under Visvesvaraya Technological University Edu-Cell
Successfully completed a project on Face recognition using MATLAB and hardware interface using microcontroller in 8th Semester
Successfully completed a seminar on GPS\GIS based electronic road pricing system in 8th Semester.
Successfully completed Finacle 10x Core functional training program from 24.02.2020 to 27.03.2020 at Infosys, Bangalore
Certification
Diploma in Information System Audit.(DISA)
Timeline
Senior Manager
Uco Bank ( A Govt. of India Undertaking)
04.2020 - Current
Manager
Uco Bank ( A Govt. of India Undertaking)
06.2017 - 03.2020
Assistant Manager
Uco Bank (A Govt. of India Undertaking)
06.2013 - 06.2017
Remedy Developer
INPUT ZERO TECHNOLOGIES Pvt. Ltd
02.2013 - 11.2013
Associate Engineer
TATA COMMUNICATIONS LTD. Through ADECCO INDIA Pvt. Ltd
08.2012 - 11.2012
L1 Network Engineer
TATA COMMUNICATIONS LTD. Through CMS Info Systems Pvt.Ltd., Bangalore
08.2010 - 07.2012
Bachelor of Engineering - Electronics And Communications Engineering
Technical Operations Specialist - Customer Service at PUNJAB & SIND BANK (Govt of India Undertaking)Technical Operations Specialist - Customer Service at PUNJAB & SIND BANK (Govt of India Undertaking)
Medical Officer in Charge at IREL(India) Limited, A Govt. Of India UndertakingMedical Officer in Charge at IREL(India) Limited, A Govt. Of India Undertaking