Rajiv Atluri
Head- HR Operations & Services
Bangalore
Summary
Experienced senior executive with over 16 plus years of proven success consistently achieving revenue, profit, and business growth objectives in turnaround and rapidly changing environments. Adept at cultivating relationships with senior decision-makers, taking charge of critical problem areas, and ensuring the fulfilment of customer commitments. Actively seeking senior managerial roles in HR Generalist, HR Operations, Recruitment, Staffing (Full-time & C2H), Campus Hiring, Operations, Client Services, Business Development, Team Management, Contact Center Operations, Retention, Client Relations, Vendor Management, Training, and other related areas.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Group Head- HR Operations & Client Services
Altiux Innovations-Prasaditya Group
01.2022 - 01.2024
- Heading HR And Recruitment Operations Of Internal Companies Altiux, KPT,3Loq, Bitkemy & Kagami.
- Manpower Planning, Budgeting, DE&I Strategies, PoSH, Employee Engagement, Employee Relations, HR Policies, Onboarding, Off Boarding, Performance Appraisal, TAT
- Deal With Grievances And Violations Invoking Disciplinary Action When Required
- Heading A Centralized Hiring Team Of 30+ Recruiters & Delivery Managers, Taking Care Of Internal/Client Requirements
- Staff Augmentation/C2H Hiring/Staffing Solutions & RPO
- Lead And Manage A Large Team Of Directors, Engineering Teams, Project Leads, Sr Managers, Managers, Associates & Support Teams Towards Business KPIs
- Key Stakeholder Management/ Operations Management/ People Management
- Acting As First Point Of Contact For Clients And First Escalation Point For Any Daily Operational Issues
- Ensuring The Onsite Team Is Meeting Internal And Client KPI's & SLA's
- Responsible For Recruitment, Management, And Retention Of Onsite And Offsite Teammates For Their Region/Group
- Developing Corporate Plans For A Variety Of HR Matters Such As Compensation, Benefits, Health, And Safety.
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
Head - HR & Center Operations
Mpower Group-MRSPL
05.2017 - 12.2021
- Overall Business Responsibility Of India, APAC &GCC
- Manpower Planning, Budgeting, Employee Engagement, Employee Relations, HR Policies, Onboarding, Off Boarding, Performance Appraisal, TAT
- Handling The Team Of 350 Plus Employees, Consists Of Recruitment/BD/Delivery Teams, Senior Managers, Account Managers In Acquiring New Clients & Driving The Business From IT Services, Consulting And Professional Services
- Overseeing Day To Day Operations Of Recruitment, Business Operations, Sales, Internal HR, Admin & Finance Team
- Local & Global Vendor Management In Timely Sourcing Services/Resources To Clients
- Hiring, Training, Mentoring and Monitoring Performance
- Evaluating Clients' Requirement For Recruitment Solutions, Branding & Propose Product Solutions To Upgrade The Hiring Process.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Senior Manager - HR & Operations
Times Group
04.2016 - 05.2017
- Hyderabad Branch HR Operations/ People Management/ Handling The Team Of Account Managers in Acquiring New Clients and Driving The Business from IT / Consulting and Retail Segments
- Hiring, Training, Mentoring and Monitoring Performance
- Managing A Portfolio Of Accounts, Product Management, Space Selling, Brand Management, Promotion Etc
- Using An Existing Network Of Industry Contacts To Retain Clients And Generate New Business
- Achieving Sales Targets
- Delivering Sales Presentations/ Demo to High-Level Executives
- Attending Client Meetings
- Maintaining and Expanding Relationships with Existing Clients.
- Recommended and implemented successful strategies to maximize revenue.
- Provided strong leadership to enhance team productivity and morale.
Team Manager - HR & Operations
Monster.Com-India/Gulf/APAC
02.2007 - 05.2016
- Taking Care Of Internal Hiring Needs, Taking Care Of Recruitment/Account Management Teams
- Providing Hiring Solutions To Designated Clients, Taking Care Of Monster College Campaigns
- Promote Sharing Of Best Practices Among Team Members To Maximize Team Performance
- Lead Continuous Improvement & Change Initiatives to Enhance Quality, Processes, Performance, Productivity and Customer Experience
- Manage Employee Engagement And Establish Smart Development Goals To Facilitate Career Progression And Reduce Attrition
- Monitor Real Time Capacity Utilization, Resolve Anomalies And Maintain Service Levels
- Build And Sustain Relationships With Direct Reports, Peers, Leadership And Other Departments
- In My Association Of Nine Plus Years, Worked In Different Segments Of Business Like, B2B,B2C, Client Relations, Monster College, HR Operations, Sales Operations
- Key Account Management & Field Sales Etc
- Worked In With Clients Based Out Of US, Europe, APAC, Middle East, Australia & India.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
- Evaluated employee performance every month and coached and trained several team members, increasing quality of work and employee motivation.
- Established and maintained performance, quality and service standards for professional customer care.
Education
MBA - HR & Client Relations
IIBMS
Mumbai, India 01.2008 - 12.2009
Bachelor of Arts - undefined
Osmania University
Skills
HR Operations,Talent Acquisition,Business Operations,Client Services
Certification
Certified Project Management Professional From Vskills.
Accomplishments
- At Mpower Group, Driven The Team Size From 15 To 150 In The Span Of 13 Months, Driving The Revenue from 30 Lacs To 2.75 Cr On Monthly Note.
- Assisted Business In Successfully Expanding Venture Into APAC & Middle East Region.
- Assisted Business In Venturing Into Online Training/Resume Services/Background Verification/Global Recruiting, Which Helped Business In Minimizing Operational Cost By 69%.
- Helped The Businesses Towards Digital Transformation Into HRIS, ATS & Payroll.
- Assisted Businesses In Minimizing Operational Expenses And Delivering Process Excellence.
My Values & Aspirations
I Come With A Comprehensive Knowledge Base, 24/7 Availability, And Reliability. Every New Role/Responsibility Necessitates A Different Version Of Yourself, And I Am Aligned Toward Adaptability And Learning Agility.
My Career Aspiration- I Aspire To Become An Industry Expert By Gaining Extensive Knowledge And Experience In The HR Field And Making Significant Contributions To The Industry. This Role And Responsibilities Are Aligned With It.
My Passion In Life- Entrepreneurship And Innovation & Physical And Mental Well-Being.
My Core Values- Integrity, Gratitude & Empathy.
My Short- & Long-Term Community Responsibilities-Community Engagement And Social Impact And Philanthropy.
Reasons For Change - I Am Looking For More Challenging And Engaging Work Assignments, As Well As Opportunities For Learning And Professional Development That Can Enhance My Skills And Knowledge. This Role Is Aligned With It.
Availability & Other Details
Immediate- Open For - Onsite/Hybrid/Remote Association.
I am keen on a long-term association. Basis Business need, Comfortable To Travel or To Relocate To Other Metros Or For Overseas Engagement.
Date of Birth: 30th-July 1984
Languages Known: Telugu, English & Hindi.
Timeline
Group Head- HR Operations & Client Services
Altiux Innovations-Prasaditya Group
01.2022 - 01.2024
Head - HR & Center Operations
Mpower Group-MRSPL
05.2017 - 12.2021
Senior Manager - HR & Operations
Times Group
04.2016 - 05.2017
MBA - HR & Client Relations
IIBMS
01.2008 - 12.2009
Team Manager - HR & Operations
Monster.Com-India/Gulf/APAC
02.2007 - 05.2016
Bachelor of Arts - undefined
Osmania University