Rajiv Shirole
Consultant
Navi Mumbai
Summary
- Expert in SolarWinds Orion Platform administration, implementation, configuration, upgrades, migration, and performance tuning
- Hands-on experience with NPM, NTA, NCM, SAM, SRM, IPAM, WPM, LEM, FSM, and Virtualization Manager (VMAN).
- Configure and maintain enterprise monitoring solutions for network, server, storage, virtualization, and application environments.
- Perform SolarWinds product installation, upgrades, health checks, and environment optimization.
Overview
3
3
Languages
16
16
years of professional experience
Work History
Consultant
HCL Software Ltd.
09.2021 - Current
- Expert in SolarWinds Orion platform administration, implementation, configuration, upgrades, migration, and performance optimization.
- practical experience with npm, nta, ncm, sam, srm, ipam, wpm, lem, fsm, and virtualization manager (vman).
- Optimize and support enterprise monitoring solutions for network server storage virtualization and application environments
- Execute SolarWinds product installation, upgrades, health checks, and environment optimization
- Establish monitoring for network devices, servers, storage, virtual infrastructure, and enterprise applications.
- create custom dashboards, NOC views, executive dashboards, and real-time monitoring using SWQL.
- Establish custom property group dependencies and dynamic monitoring frameworks.
- create tailored node pollers (undp) utilizing SNMP MIBs OIDs and universal device pollers.
- Develop custom application monitors and component monitors for third-party and non-standard applications.
- Establish standard and advanced SAM monitoring for Windows and Linux servers.
- Create custom SAM templates utilizing PowerShell, SQL, WMI, SNMP, and script-based component monitors.
- monitor Active Directory, IIS, SQL Server, Exchange, Linux services, and COTS applications.
- Establish npm nta and ncm configurations to monitor enterprise network infrastructure.
- deploy and optimize netflow collector service ports, IP address groups, and circuit-level netflow monitoring.
- monitor routers, switches, firewalls, load balancers, VPNs, and WAN connectivity
- Establish monitoring for Cisco, Juniper, Palo Alto, Fortinet, F5, and multi-vendor environments.
- Set up SolarWinds SRM for comprehensive storage monitoring
- oversee VMware virtual infrastructure utilizing Virtualization Manager (VMAN).
- Establish monitoring for storage arrays and virtualization platforms.
- Developed advanced alerting strategies to enhance incident response efficiency. Created escalation policies to ensure timely resolution of critical issues. Designed dependency frameworks to optimize monitoring and alert accuracy. Implemented alert suppression techniques to reduce noise and improve focus.
- Minimize alert noise through tailored alert logic and dependency-based monitoring.
- Develop custom reports, dashboards, and operational views for NOC and management teams.
- Develop and implement additional polling engines (APE) for large-scale SolarWinds environments.
- design monitoring framework to facilitate enterprise growth and scalability
- develop SQL queries and employ SWQL for reporting dashboards and Orion database customization.
- Streamline monitoring tasks through automation using PowerShell and SQL.
- Create proof-of-concept solutions integrating external databases with Orion platform.
- Administered Windows Server and Linux environments to ensure system reliability. Managed Active Directory for user account provisioning and access control. Configured SQL Server for optimized database performance and security. Oversaw Exchange server operations to maintain email service availability. Administered Internet Information Services (IIS) for web hosting management.
- vmware vsphere enterprise data storage
- Utilized SNMP for network monitoring and management. Employed WMI for system performance monitoring and reporting. Implemented ICMP for network diagnostics and troubleshooting. Analyzed NetFlow data to assess traffic patterns and bandwidth usage. Managed Syslog for centralized logging and event management. Configured traps for proactive alerting on critical network events.
- tcp/ip routing
- solarwinds implementation migration enhancements and optimization
- overseeing architecture design and industry standards
- Conducted environment audits to assess compliance and efficiency standards. Performed health checks to monitor system integrity and performance levels. Executed comprehensive performance assessments to identify improvement areas.
- client consultation technical instruction and knowledge sharing
- Executed root cause analysis to efficiently identify and resolve incidents. Managed incident response processes to minimize operational disruptions. Facilitated problem management initiatives to prevent recurrence of future incidents. Collaborated with cross-functional teams to implement corrective actions effectively.
- L3 production assistance and enterprise issue resolution
- documentation strategy development and cross-departmental collaboration
Alphaserve Technologies, an ECI Company
03.2017 - 09.2021
- I have experience working with a variety of CA tools like Nimsoft, Spectrum,eHealth, SOI, and Logic monitor.
- These tools are used for monitoring and managing IT infra and services, and my experience with them suggests that I have a deep understanding of how to implement and maintain reliable and efficient IT infra.
- Nimsoft, for example, is a popular monitoring tool that allows you to monitor the health and performance of various IT assets, including servers, networks, app, and databases.
- I have experience configuring probes, setting up alarms, and generatingreports using Nimsoft.
- Similarly, Spectrum is a network management tool that allows you to monitor and manage the health and performance of network devices, such as routers, switches, and firewalls.
- I have experience setting up network models, config event policies, andgenerating network topology maps using Spectrum.
- EHealth is another network monitoring tool that allows you to monitor andmanage the health and performance of network devices and applications.
- I have experience configuring monitoring policies, generating reports,and analyzing network performance data using eHealth.
- SOI (Service Operations Insight) is a service management tool that allows you to monitor and manage the Performance of IT services, including service availability, service level agreements (SLAs), and servicequality.
- I have experience setting up service models, configuring eventmanagement policies, and generating service reports using SOI.
- LM is a cloud-based monitoring tool that allows you to monitor the healthand performance of various cloud-based services, including AWS, Azure, and Google Cloud Platform.
- I have experience setting up monitoring policies, configuring dashboards, and generating reports using LM.
- Overall, I did working with a variety of CA tools suggests that I have a broad understanding of how to monitor and manage IT infra and services,which can be valuable in identifying and resolving complex technical issues.
- Mar 2017 - Sep 2021
Associate Consultant
Polaris Consulting & Services Ltd
03.2014 - 03.2017
- Installation and configuration of Nimsoft Unified Monitoring tool includingcomplete customization and integration of Nimsoft in Distributed environment.
- Implementation, configuration, customization and integration skills including Nimsoft server and Application, storage, Cloud User Experiencemonitor.
- Working knowledge of Unified monitoring Portal & Agent less discoverythrough Unified service manager.
- Managing monitoring for more than 1000 Servers of different roles andco-relation of their events.
- Configuration of Nimsoft Core Server, Fault tolerance server, DR servers, Database server, Unified Management Portal, Tunnel Server, HUBServer, NAS etc.
- Complete solution of monitoring that includes Windows (Virtual/Physical), UNIX and Linux boxes.
- Advance level monitoring infrastructure that includes Databases, Exchange, Active directories, ESX (VMware/Xencenter Citrix), Log file, URL's and cluster (Microsoft/VERITAS) monitoring.
- Monitoring servers (Windows, Linux, SQL, Virtual Machines, and Storage) Network devices (Cisco, Juniper, Checkpoint, Fortigate Routersand switches) & Web Services through Nimsoft tool.
- Customization of Nimsoft probe packages like cdm, ntservics, sqlsever,exchange, controller and creating groups of robots and deploying these packages in one go to enable monitoring of servers.
- Troubleshooting of Communication errors /not able to spool messages/ports unregistered and other probe issues at agent level.
- Interacting with clients and managing services to desired needs.
- Mar 2014 - Mar 2017
NOC Engineer
AGC Networks
05.2012 - 03.2014
- L1+L2 support for windows 2003 and 2008 R2 server (Installation, Configuration, Active Directory, User ID Creation, OU Creation, Backup(NtBackup, RAID Configuration)
- Monitoring all device status on Nimsoft monitoring tool, Solarwinds, Whatsup Gold, Transcend Network Monitoring tool and troubleshoot onthe issues.
- Installation of Virtual Machines like servers, storage ,systems, DatabaseOn citrix Xencenter, Server hardening
- L2 support for windows 2000 Professional, Windows XP, LAN Setup(Patching, switch, Hubs), Basic Configuration on Juniper Switches and Juniper Firewall, Monitoring network links, servers' performance, StorageStatus, Server Services status etc.
- Manage all NOC & Datacenter related work.
- May 2012 - Mar 2014
Data Center Engineer
Kaizania I.T Services
10.2011 - 05.2012
- L2 support for windows 2000 Professional, Windows XP.
- LAN Setup (Patching, switch, Hubs), Configuring Wireless Access points.
- Monitoring network links, servers' performance, L1 support for windows 2003 server (Installation, Configuration, Active Directory, User ID Creation, Backup (NtBackup, RAID Configuration)
- Planning, Implementation and Configuration of Hubs, Switches and Printers, Install & Change Equipment, Software & LAN, Incident and Problem Management, ID creation, Installation and Configuration of Windows 2003 Server, SQL Server (Client), Oracle and Sybase clients.
- Work on ITIL Standards (Service desk, Incident, Problem and ChangeManagement), Tape Management
- Installation and configuration of Mail Client i.e. Lotus Notes, MicrosoftOutlook, and Outlook Express, Change Management
- Support ongoing Projects i.e. (Testing and Migration of Applications fromdesktop to Citrix Environment. End User Transition Management (EUTM), VMware, RTB and CTB), Installation & configuration of hardware like Blackberry
- Oct 2011 - May 2012
Data Center Engineer
Cache Tech & Communications Pvt. Ltd.
10.2010 - 08.2011
- Responsible for 24
- 7 supports, L-1 support for Network Connectivity,L-1 Support to Customer Servers and systems hosted in Data Center.
- Providing IMAC (Installation / Movement / Addition / Changes), Coordinating with customer for troubleshoot through System Console, Mounting of Equipment's: (Servers, Storages, Switch, Router, Modems), Monitoring & reporting the status of customer equipment's in Data Center.
- Taking Backups of Customer Server's on Weekly and daily basis, Managing Structured Cabling for Datacenter and keeping records for same,Bench Testing for E1 and Ethernet Links.
- Vendor Management & Bench testing for newly arrived equipment's andfaulty equipment's, Timely escalation / response of reported problems on the basis of criticality, Registration of faults/complaints to Centralized Helpdesk, Customer relationship building.
- Oct 2010 - Aug 2011
Education
BSc - Computer Science
Singhania University
Rajasthan10-2020
Skills
Monitoring & Customization
Configure monitoring for network devices, servers, storage, virtual infrastructure, and enterprise applications
Develop custom dashboards, NOC views, executive dashboards, and real-time monitoring using SWQL
Design Custom Properties, Groups, Dependencies, and dynamic monitoring structures
Create Custom Node Pollers (UnDP) using SNMP MIBs, OIDs, and Universal Device Pollers
Build custom application monitors and component monitors for third-party and non-standard applications
SolarWinds SAM
Configure standard and advanced SAM monitoring for Windows and Linux servers
Develop custom SAM Templates using PowerShell, SQL, WMI, SNMP, and script-based component monitors
Monitor Active Directory, IIS, SQL Server, Exchange, Linux services, and COTS applications
Network Monitoring
Configure NPM, NTA, and NCM to monitor enterprise network infrastructure
Deploy and optimize NetFlow Collectors, Service Ports, IP Address Groups, and circuit-level NetFlow monitoring
Monitor routers, switches, firewalls, load balancers, VPNs, and WAN connectivity
Configure monitoring for Cisco, Juniper, Palo Alto, Fortinet, F5, and multi-vendor environments
Storage & Virtualization
Configure SolarWinds SRM for storage monitoring
Monitor VMware virtual infrastructure using Virtualization Manager (VMAN)
Implement monitoring for storage arrays and virtualization platforms
Alerting & Reporting
Design advanced alerting strategies, escalation policies, dependencies, and alert suppression
Reduce alert noise through customized alert logic and dependency-based monitoring
Create custom reports, dashboards, and operational views for NOC and management teams
Scalability & High Availability
Design and deploy Additional Polling Engines (APE) for large-scale SolarWinds environments
Plan monitoring architecture to support enterprise growth and scalability
Database & Automation
Write SQL queries and utilize SWQL for reporting, dashboards, and Orion database customization
Automate monitoring tasks using PowerShell and SQL
Develop proof-of-concept solutions integrating external databases with the Orion platform
Infrastructure & Technologies
Windows Server, Linux, Active Directory, SQL Server, Exchange, IIS
VMware vSphere, Enterprise Storage
SNMP, WMI, ICMP, NetFlow, Syslog, Traps
TCP/IP, Routing, Switching, VPN, Load Balancers, Firewalls
Professional Skills
SolarWinds implementation, migration, upgrades, and optimization
Monitoring architecture design and best practicesEnvironment audits, health checks, and performance assessments
Client consulting, technical training, and knowledge transfer
Root Cause Analysis (RCA), Incident Management, and Problem Management
L3 production support and enterprise troubleshootingDocumentation, solution design, and cross-functional collaboration
Timeline
Consultant
HCL Software Ltd.
09.2021 - Current
Alphaserve Technologies, an ECI Company
03.2017 - 09.2021
Associate Consultant
Polaris Consulting & Services Ltd
03.2014 - 03.2017
NOC Engineer
AGC Networks
05.2012 - 03.2014
Data Center Engineer
Kaizania I.T Services
10.2011 - 05.2012
Data Center Engineer
Cache Tech & Communications Pvt. Ltd.
10.2010 - 08.2011
BSc - Computer Science
Singhania University