Pranav Bhendare
Consultant
Pune,MH
Summary
Accomplished Consultant at Eviden/Atos-Syntel, expertise in Salesforce administration, Lightning components, and SOQL, adept at streamlining business processes and enhancing system efficiency.
Experienced Salesforce System Analyst with onsite client engagement experience, adept at gathering requirements, delivering tailored solutions,data management and ensuring successful project implementation. Proven ability to bridge communication between cross-cultural teams and stakeholders to achieve project goals. Committed to innovation, continuous improvement, and driving impactful business outcomes.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Consultant
Atos Syntel
02.2020 - Current
- Dynamic Salesforce Analyst with extensive experience in coordinating with clients, gathering and analyzing software requirements, and preparing detailed user stories.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Experienced in performing integration testing, end-to-end (E2E) testing, and middleware testing, with hands-on expertise in tools like Tibco.
- Adept in SOQL queries and skilled in managing rapid releases and conducting sanity testing in production environments.
- Involved in DevOps activities with a strong background in incident analysis and management using ServiceNow, driving resolution and supporting continuous improvement.
Salesforce Tester
Atos
03.2018 - 02.2020
- Coordinated with clients and understanding software requirements created in User stories
- Participated in test planning and provided input on user acceptance criteria.
- Execution of Tests on Salesforce CRM in different environments to verify functionality as E2E.
- Collaborated with development teams to resolve defects and improve the overall stability of applications.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
- Conducted detailed defect analysis to improve product performance, identifying critical bugs before product releases.
- Collaborated with stakeholders to assure the quality. Involved in the DEVOPS activities like Incident analysis and management using Service now and resolution
Test Engineer
Atos
01.2016 - 03.2018
- Conducted manual testing for Salesforce applications, ensuring that custom objects, workflows, and integrations functioned as expected.
- Performed regression testing during Salesforce upgrades and new feature releases to ensure that existing functionality remained unaffected.
- Conducted comprehensive system, integration, and user acceptance testing, ensuring software met all functional requirements.
- Execution of Test cases SIEBEL CRM ,PGW, web application
- Worked closely with development teams to document defects, validate bug fixes, and verify that the issues were resolved before release.
- Coordinated and participated in cross-functional team reviews to ensure that test cases, plans, and execution timelines aligned with project requirements.
Education
PG Diploma - Development of Advanced Computing
C-DAC
Pune, India 04.2001 -
Bachelor of Engineering - Electrical & Electronics Engineering
Aurangabad University
Aurangabad, India 04.2001 -
Skills
Requirements gathering and analysis
Business process mapping and optimization
Problem-solving and troubleshooting
Onsite Client Engagement
Stakeholder communication and management
SOQL (Salesforce Object Query Language)
Salesforce Sales Cloud and Service Cloud
Experience with Salesforce Lightning (UI customization and development)
Salesforce Data Management (Data Loader, Import Wizard)
Salesforce Testing
System Testing & regression testing
Certification
Salesforce Administrator certified
Accomplishments
- Led an onsite project in Netherlands, gathering client requirements and implementing Salesforce Lightning components to enhance CRM workflows.
- Acted as a key liaison during a 5-month onsite engagement in Netherlands, bridging communication between the client and offshore development team.
Timeline
Salesforce Business Analyst
12-2024
Salesforce Administrator certified
12-2023
Consultant
Atos Syntel
02.2020 - Current
Salesforce Tester
Atos
03.2018 - 02.2020
Test Engineer
Atos
01.2016 - 03.2018
PG Diploma - Development of Advanced Computing
C-DAC
04.2001 -
Bachelor of Engineering - Electrical & Electronics Engineering
Aurangabad University
04.2001 -