Summary
Overview
Work History
Education
Skills
Certification
Areas of Specialty
Timeline
Generic

Rajiv Govindan

Bangalore

Summary

Managed Services/AMS Practice leader with extensive experience at PwC and Deloitte, specializing in selling, delivering and exponentially growing the Managed Services (>1000 practitioners) with a special focus on growing and building the Workday/Salesforce practices (>200 practitioners). Proven track record in driving over $50M in sales and renewals while enhancing client relationships and operational delivery. Expertise in business growth and delivery leadership, complemented by strong stakeholder management skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Director Managed Services, Workday Practice Leader

PwC Advisory
Bangalore
01.2022 - Current
  • Operated as Leader for large, complex platinum accounts, achieving consistent sales and renewals.
  • Directed engagement strategies, operational delivery, and client satisfaction for 50+ practitioners.
  • Revitalized crisis engagements for major platinum accounts through effective leadership.
  • Pursued large Workday Operate sales proposals, securing over $25M in new business.
  • Drove renewals across account portfolio by fostering exceptional client relationships.
  • Managed workforce planning and staffing for 400+ Operate practitioners across US, India, and Mexico.
  • Expanded Evolve practice as delivery excellence leader, enhancing capabilities and opportunities.
  • Led cross-functional teams to implement innovative operational initiatives successfully.

Senior Manager, Managed Services

Deloitte Consulting
Chandler
01.2017 - 03.2022
  • Led cross-functional teams to implement strategic initiatives and drive organizational goals.

Workday Program Manager

Workday Consulting
Atlanta
01.2016 - 01.2017
  • Led multiple Workday HCM deployments using Workday’s mid-market deployment model
  • Specialized in driving sales and renewals across multiple accounts in the mid-market industry domain
  • Managed sales RFEs and provided oversight on multiple sales Workday HCM pursuits leading to over $20M in sales
  • As the escalation leadership point of contact, owned operational delivery, service excellence and value optimization initiatives across a portfolio of accounts
  • Led practice growth and expansion efforts and setup the delivery excellence practice workstream driving delivery consistency and predictability across the practice
  • Mentored multiple Engagement Managers by architecting the Project Management POD building best in class delivery leadership capabilities

Senior Consultant (PeopleSoft)

PwC Consulting
Atlanta
01.2015 - 01.2016
  • As the functional consultant with a focus around deploying PeopleSoft HCM solutions for healthcare clients I served as the module lead for Core HCM and Talent Acquisition areas
  • Led all aspects of the module deployment based on the SDLC model- requirements gathering, design workshops, testing and deployment with hypercare support
  • Onsite functional consultant with a mandate to drive requirements gathering and design workshops for healthcare clients
  • Prepared points of view documents and proof of concepts centered around new features and functionalities driving change for clients
  • Industry: Healthcare

PeopleSoft Lead and Workday Consulting Senior Consultant

Deloitte Consulting
Atlanta
01.2010 - 01.2016
  • Functional Lead responsible for the successful rollout of PeopleSoft Financial modules such as Cash Management, Banking, General Ledger, Accounts Receivables and Billing
  • Provided advisory services around automating business processes based on industry best practices.
  • Advised on leveraging application features and functionalities to ensure fullest adoption of technology to streamline operations.
  • Assisted clients in developing Standard Global Financial Management Practices.
  • Worked with the internal teams to ensure all application functionalities/changes are functioning as designed.
  • Trained in Workday Core HCM and Compensation and participated in vendor selection, sales pursuits providing functional expertise and assisted in Workday HCM deployments
  • Helped with smaller WD HCM rollouts and expansions (country addition to existing WD landscape)

Senior PeopleSoft Specialist

Oracle Consulting
Pleasanton
01.2002 - 01.2010
  • Worked on all aspects of PeopleSoft Financials (General Ledger, Billing, AR and Cash Management modules) project delivery from planning, management, evaluation (tracking progress), executive communication and escalation management.
  • Led requirement analysis, design workshops, effort estimation and process optimization effort.
  • Hands-on experience with design and coordination of problem resolution strategies and operations realignment initiatives.
  • As a business strategy consultant, worked closely with project teams, senior executives across functional teams on development of segment-wise strategies; assess project performance, time/budget issues, status reporting, escalation management and all related matters.
  • Creation and maintenance of all key project management documentation. Coordinated project meetings and work with stakeholders in managing projects, timelines, communication, risk management and escalation management. Change control consultant working on defining change control protocols, policies and processes.

Education

Master of Business Administration - Finance and Accounting

Bachelor of Science - Computer Science

Chartered Accountant - India

Skills

  • Managed Services, AMS Practice Leader
  • Sales Leader
  • Workday SME
  • SAP, Oracle, Guidewire, Salesforce Leader
  • Business Growth, Delivery Leadership, Client Stakeholder Management

Certification

  • Workday – Human Capital Management
  • Workday – Engagement Manager
  • PeopleSoft General Ledger
  • PeopleSoft Cash Management
  • Global Process Auditor – ISM DNV (Germany)
  • Deloitte Finance Transformation Specialist

Areas of Specialty

  • Digital Transformation (Cloud-based)
  • Workday HCM Transformation
  • Workday Program / Practice Leadership
  • Workday HCM Operate Leadership
  • Delivery Center Leadership
  • Go-to leader for Operate/Sustain partnerships for large/complex global clients
  • Practice Growth/Operations Leader
  • Sales and delivery leader – HCM Operate

Timeline

Director Managed Services, Workday Practice Leader

PwC Advisory
01.2022 - Current

Senior Manager, Managed Services

Deloitte Consulting
01.2017 - 03.2022

Workday Program Manager

Workday Consulting
01.2016 - 01.2017

Senior Consultant (PeopleSoft)

PwC Consulting
01.2015 - 01.2016

PeopleSoft Lead and Workday Consulting Senior Consultant

Deloitte Consulting
01.2010 - 01.2016

Senior PeopleSoft Specialist

Oracle Consulting
01.2002 - 01.2010

Master of Business Administration - Finance and Accounting

Bachelor of Science - Computer Science

Chartered Accountant - India

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Rajiv Govindan