Rajjat Sambyal
Customer Success - Operations
Jammu
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Customer Success - Operations Assosiate
Pickrr Technologies Pvt. Ltd
09.2022 - 12.2023
- Oversaw resolution of last-mile and first-mile challenges by liaising with managing couriers, ensuring timely delivery and pickup of shipments.
- Analyzed operational inefficiencies to enhance overall performance, implementing strategic solutions for optimized workflow and cost-effectiveness.
- Monitored daily inquiries regarding Cash on Delivery (COD) remittance for more than clients per month, promptly addressing client concerns to maintain financial transparency and trust.
- Collaborated closely with technical and product teams to align client requirements with innovative solutions, ensuring seamless integration and customization.
- Facilitated client onboarding by providing exemplary references, showcasing company's reliability, expertise, and track record of success.
Logistics Intern
Berger Paints Pvt. Ltd
06.2021 - 08.2021
- Monitored performance of logistics operations to identify areas for improvement.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Proficient in ASRS (Automated Storage and Retrieval System), optimizing inventory control.
- Skilled in using ORACLE for efficient logistics operations and data management.
- Accountable for timely and accurate GRN (Good Receive Note) processing for incoming materials.
- Organized dispatch processes with meticulous documentation, ensuring smooth logistics workflow.
Education
MBA - Logistics And Supply Chain Management
Chitkara University
Rajpura, Punjab 04.2001 -
BBA -
Dogra Degree College
Jammu, India 04.2001 -
Skills
Timeline
Customer Success - Operations Assosiate
Pickrr Technologies Pvt. Ltd
09.2022 - 12.2023
Logistics Intern
Berger Paints Pvt. Ltd
06.2021 - 08.2021
MBA - Logistics And Supply Chain Management
Chitkara University
04.2001 -
BBA -
Dogra Degree College
04.2001 -
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