RAJKUMAR KANNAUJIYA
SURAT
Summary
Experienced Operations Manager with a diverse skill set encompassing E-commerce marketing, business development, Java development, web development, E-commerce listing, sales, and marketing. Demonstrated proficiency in maintaining company reputation, driving revenue growth, and overseeing comprehensive marketing initiatives. Known for building and nurturing strategic relationships, adeptly implementing business development strategies, and collaborating effectively with cross-functional teams to achieve and exceed business objectives
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Operations Manager
Multi Fabric Corp
01.2024 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
Ecommerce Marketing Manager
Multi-fabric Corp
05.2023 - 12.2023
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading E Commerce partners.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Created and maintained corporate website content with accurate prices, products and contact information.
- Used Amazon and Shopify to produce website content, network with colleagues and monitor website statistics.
- Amazon Order Process
- Shopify Order Process
- Created and managed social media campaigns to increase brand engagement.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Increased online sales by developing and implementing targeted ecommerce marketing strategies.
- Optimized website performance for improved customer experience and higher conversion rates.
Business Development Executive
Click2Surat
01.2023 - 05.2023
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Developed short-term and long-term sales objectives and strategic plans to meet market needs.
- Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
- Cold called perspective customers to determine product or service needs, ascertain timelines, and identify decision-makers.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Initiated testing for email marketing with MailChimp, AWeber and other email platforms.
- Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.
- Optimized website exposure by analyzing search engine patterns to direct online placement of keywords or other content.
Business Operations Associate
Click2Surat
09.2022 - 01.2023
- Maintained daily updated calendars to assist management team in scheduling associates and external customers for meetings.
- Reviewed budget and sales reports and utilized findings to execute budget forecasting.
- Developed and distributed reports to inform management and stakeholders.
- Provided sales and marketing support through knowledge of targeted marketing and strategic sales.
- Liaised with clients to provide status updates on accounts and projects.
- Negotiated contracts with vendors and clients.
Intern
Super Scholar, business operations
04.2022 - 10.2022
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Provided sales and marketing support through knowledge of targeted marketing and strategic sales.
- Collected, organized and provided data to maintain program status and customer commitments.
Intern
TOPS Technologies,Front-end Web Development
01.2022 - 06.2022
- Developed user interfaces with modern JavaScript frameworks, HTML5 and CSS3.
- Designed and implemented web components across new and existing designs.
- Worked on eCommerce maintenance and management for client websites.
- Developed testing code for mobile and web-based applications.
- Presented projects to marketing department to promote web applications to clients.
Education
MBA - Banking And Finance
Chandigarh University
Mohali, Punjab,India11.2024
Bachelor of Technology (BTech) - Computer Science And Engineering
RKDF Institute of Science And Technology
Bhopal,Madhya Pradesh09.2022
Skills
- Project Management
- Strategic Planning
- Data Analysis
- Business Development
- Advanced Excel
- Marketing Strategy
- E-commerce Management
- Operations Management
- Microsoft Office
- Data Management
- Web Development
- Invoice Processing
Certification
- Oracle Cloud Infrastructure Certification from Oracle (2022)
- Technical Support Certification from Google(2022)
- Marketing Analytics Certification from Meta (2022),
- National Cadet Corps (NCC)“B” and “C” Certificate holder
Timeline
Operations Manager
Multi Fabric Corp
01.2024 - Current
Ecommerce Marketing Manager
Multi-fabric Corp
05.2023 - 12.2023
Business Development Executive
Click2Surat
01.2023 - 05.2023
Business Operations Associate
Click2Surat
09.2022 - 01.2023
Intern
Super Scholar, business operations
04.2022 - 10.2022
Intern
TOPS Technologies,Front-end Web Development
01.2022 - 06.2022
MBA - Banking And Finance
Chandigarh University
Bachelor of Technology (BTech) - Computer Science And Engineering
RKDF Institute of Science And Technology
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