Rajkumar P
Kallidaikurchi
Summary
Dynamic and detail-oriented Senior Executive with expertise in Supply Chain Management (SCM), Customer Service, and Freight Forwarding. Skilled in managing CFS operations for BCN, handling export-import documentation, and coordinating vendor and customer relationships to ensure seamless logistics workflows. Proven ability to lead and collaborate effectively with colleagues, driving operational efficiency and delivering high customer satisfaction. Adept at SCM accounts reconciliation, shipment tracking, and regulatory compliance. Known for strong organizational skills, problem-solving, and excellent communication.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Senior Executive – Customer Service (SCM)
Ligentia Supply Chain India Pvt Ltd
07.2023 - Current
- Serve as a key contact point for clients regarding shipment updates, booking, and issue resolution across freight and container operations.
- Coordinate with CFS teams, shipping lines, and vendors to ensure cargo movement, space booking, and document flow.
- Prepare DSR reports, MIS, and escalation updates for top management and clients.
- Maintain excellent coordination with vendors, ensuring timely communication, booking confirmations, and smooth freight operations.
- Manage Container Freight Station (CFS) operations for BCN, overseeing container yard activities, gate-in/gate-out processes, and coordination with shipping lines.
- Manage invoice checking, billing disputes, debit notes, and SCM account reconciliation.
- Strong leadership and coordination skills, effectively collaborating with colleagues to ensure smooth operations and achieve team goals.
- Support customs clearance workflows by verifying shipping documents (BL, Invoice, D/O, etc.) and coordinating with CHAs.
Documentation Executive
CARGO PLAN INTERNATIONAL(INDIA) PVT LTD
12.2020 - 06.2023
- Handled complete shipping documentation for import/export consignments including Bill of Lading (BL), commercial invoice, packing list, and delivery orders.
- Coordinated with clients, shipping lines, and CHAs to ensure timely processing of export clearances and vessel schedules.
- Prepared and reviewed shipping instructions, vessel nominations, and EDI filings.
- Followed up with freight forwarders for documentation status, delays, and discrepancies.
- Maintained detailed filing of all documentation for audit and compliance requirements.
Export-Import Filing Documentation Executive, Freight Forwarding
ACTLINK LOGISTICS PVT LTD
01.2014 - 11.2020
- Manage end-to-end export and import filing documentation, ensuring compliance with customs and shipping line requirements.
- Handle customer formalities related to import, export, and transport, serving as the primary point of contact for clients.
- Prepare, verify, and process essential shipping documents including Bill of Lading, commercial invoices, packing lists, delivery orders, and transport permits.
- Coordinate with customs brokers, freight forwarders, CHAs, and carriers to ensure smooth cargo clearance and transportation.
- Track shipment status, provide timely updates to customers, and resolve any import/export or transport-related queries.
- Collaborate with internal teams to streamline documentation flow and improve operational efficiency.
Education
SSLC -
Govt.hr.sec.school, pottal
01.2009 - 12.2009
HRC -
Govt.hr.sec.school,kallidai
01.2011 - 12.2011
BSC(cs) -
Msu College,govindaperi
01.2014 - 12.2014
Skills
Performance enhancement
Efficient mail management
Process execution
Strategic growth planning
Disclaimer
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.
Personal Information
- Father's Name: Mr. R.Papanasam
- Date of Birth: 05/29/94
- Nationality: Indian
- Marital Status: Single
Timeline
Senior Executive – Customer Service (SCM)
Ligentia Supply Chain India Pvt Ltd
07.2023 - Current
Documentation Executive
CARGO PLAN INTERNATIONAL(INDIA) PVT LTD
12.2020 - 06.2023
Export-Import Filing Documentation Executive, Freight Forwarding
ACTLINK LOGISTICS PVT LTD
01.2014 - 11.2020
BSC(cs) -
Msu College,govindaperi
01.2014 - 12.2014
HRC -
Govt.hr.sec.school,kallidai
01.2011 - 12.2011
SSLC -
Govt.hr.sec.school, pottal
01.2009 - 12.2009
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