RAJKUMAR P
Chennai
Summary
Business Professional specializing in core banking and risk compliance concepts. Delivered impactful results through extensive experience in AML, CDD, KYC, sanctions, and banking products. Focused on contributing to organizational success through deep understanding of federal regulations and operational efficiencies.
Overview
19
19
years of professional experience
Work History
Team Manager
STANDARD CHARTERED BANK
07.2021 - Current
- Leading a Transaction Monitoring team of 16 Analysts, ensuring timely review and escalation of suspicious activity reports (SARs) in compliance with AML regulations
- Monitored daily work allocation and team performance to ensure consistent achievement of productivity targets and SLAs
- Conducted periodic quality reviews and case audits to ensure accuracy, consistency and adherence to internal AML/KYC procedures and regulatory expectations
- Resolved escalations and complex cases, providing subject matter expertise and ensuring risk mitigation
- Implementation of Risk-Based Prioritization and workflow strategies, optimizing case management efficiency and reducing TAT
- Developed team-level MIS reports and dashboards to provide insights on productivity, quality, and pending alerts for informed operational decisions
- Managed Training and upskilling programs to ensure team members remain updated on typologies, regulatory changes, and internal tools
Associate Manager
SCB GLOBAL BUSINESS SERVICES
04.2015 - 06.2021
- Monitored and processed AML, CDD-KYC, customer screening, sanctions, risk events, and cases, while executing referrals to relationship manager and conducting internal quality checks during second level investigations.
- Conducted sanctions reviews for clients exposed to sanction countries and investigated their business relationships with the bank, collaborating with a list of clients with sanction connections to evaluate additional controls for their payments.
- Maintained full compliance with relevant rules and regulations by escalating discovered issues during ongoing reviews and assessments of AML/OFAC compliance risks to senior management for guidance.
- Investigated and reviewed transactions regarding payment alerts, resolving alerts by documenting public domain searches and escalating if potential matches against sanctions lists were found.
- Participated in SCB IMELDA project to review transactions of PEP clients, ensuring compliance and risk mitigation.
- Increased the number of suspicious transaction reports (STRs) escalated and submitted to FIU-India.
- Identified multiple significant cases, red flags and patterns associated with the laundering of illicit funds.
- Identified training opportunities and developed comprehensive BSA/AML-related training programs to enhance team knowledge and compliance.
- Determined and implemented additional steps, validating KYC risk compliance based on research of customer records, verification of account purpose and legitimacy, analysis of transaction activity.
- Evaluated wire transfers and other payments for potential fraud, money laundering, patterns and inconsistencies.
- Review, research and make determination of suspicion on items and transactions identified according to the Bank Secrecy Act (BSA) via AML automated alerts or manually received reports and referrals
Project Coordinator
YALAMANCHILI SOFTWARE EXPORTS (P) LIMITED
03.2011 - 01.2012
- Developed project schedule and tracked milestones to ensure timely project delivery.
- Conducted effort estimation, allocated resources, and tracked progress during the entire project life cycle.
- Coordinated with client and MasterCard during Infrastructure Upgrade Program to facilitate successful implementation.
- Gathered client requirements for various modules and interfaces, prepared requirements definition document, and secured client signoff for implemented applications.
- Developed UAT test plans and collaborated with the bank and onsite implementation team for integration testing and UAT.
- Developed documentation for the monitoring team focused on monitoring and escalation procedures.
- Facilitated communication regarding enhancements for critical production issues.
Operation Officer
ICICI BANK
06.2007 - 02.2011
- Managed branch administration and monitored overall operations, driving business development, enhancing customer service, ensuring regulatory compliance, and supporting revenue generation and profitability.
- Mitigated risk and credit risk analysis of banking activities and corporate clients and involved in reconciliation of card operation and interbank statement.
- Monitored AML, Interbank transfers, dummy accounts, suspense accounts, deferred accounts, accounts payable/receivable. Handled MIS of the team and prepared weekly reports.
- Generated MIS reports to review the developments in the business along with the revenue generation, ensuring compliance with all regulatory requirements of central banks/statutory bodies.
- Ensured cases are processed in compliance with current policies, guidelines and legislation.
- Submitted bank performance reports regularly to corporate office, addressed customer issues, and delivered customer services through FCRM.
- Facilitated customer migration across multiple banking channels, including mobile alerts, internet banking, and phone banking.
- Processed requests from clients to ensure smooth operations and effective communication.
- Reconciled and maintained suspense accounts register, resolved customer queries and complaints.
Education
Certification in Anti Money Laundering and Know Your Customer -
Indian Institute of Banking & Finance
01-2016
Post Graduate Diploma in Banking Operations -
NIIT
01-2007
MBA - HR & Marketing
KSR College of Technology, Anna University
01-2007
BBM -
PSG College of Arts & Science
01-2005
Skills
- Financial Crime Compliance
- AML Lead
- End-to-End Banking Operations
- Entrepreneurial Thinking
- Computer Proficiency
- Integrity
- Decision-Making
- Analytical Skills
- Financial Experience
- Compliance Monitoring
- Team Management
- Business Process Understanding
- Requirement Mapping
- Service Delivery Process
- Capacity Management
- Service Level Management
- Resolution Process
- Control Process
- Business Continuity Plans
- Procedures
- Service Standards
- Process Excellence Initiatives
- Lean Methodology
- Process Dashboard
- SLA Report
- Balance Score Card
- Back-Office Operations
- Process Vision & Design
- Enhancement Strategy
- Transition Strategy
- Execution Strategies
- People Management
- Project Management
- Resource Utilization
- Skill Upgrade
- Competence Management
- Career Planning
- Mentoring
- TAT Management
- Quality Management
- Productivity Management
- Behavioral Management
Accomplishments
- Successfully managed AML investigation teams ensuring high quality and SLA compliance.
- Contributed to internal quality review processes and compliance monitoring frameworks.
- Developed team capability through training, mentoring and knowledge sharing sessions.
- Improved operational efficiency through effective workload management and monitoring.
Application Technical Skills
- Mantas
- Detica
- EBBS
- MS Office
- Windows
- CMS
- MIS
- FINNACLE
- FCRM
- PeopleSoft
- Internet Applications
Recognition
- Received PRIDE award (Individual) for outstanding performance during the year 2017.
- Recognized Best Team Leader Award for 'Demonetization project to TCS employees' on 2019 -2020.
- Recognized with GEM Award (Going Extra Mile).
- Received BRIGHT SPARK Award (individual) for outstanding performance Apr 2021.
Summary
BANKING PROFESSIONAL, 13, AML, CDD KYC, Sanction Screening, Banking Products & Operations
Timeline
Team Manager
STANDARD CHARTERED BANK
07.2021 - Current
Associate Manager
SCB GLOBAL BUSINESS SERVICES
04.2015 - 06.2021
Project Coordinator
YALAMANCHILI SOFTWARE EXPORTS (P) LIMITED
03.2011 - 01.2012
Operation Officer
ICICI BANK
06.2007 - 02.2011
Certification in Anti Money Laundering and Know Your Customer -
Indian Institute of Banking & Finance
Post Graduate Diploma in Banking Operations -
NIIT
MBA - HR & Marketing
KSR College of Technology, Anna University
BBM -
PSG College of Arts & Science