Summary
Overview
Work History
Education
Skills
Languages
Other Key Skills
Personal Information
Disclaimer
Timeline
Generic

Rajkumar U.

Chennai

Summary

Professional with extensive experience in specialized roles, bringing valuable insights and practical expertise. Recognized for fostering team collaboration and consistently achieving objectives. Reliable and adaptable, with strong problem-solving and analytical skills.


A total of 10.9 years of accumulated experience in IT Support, with a specialized focus on AS400 Administration, 0.7 years at HCL Tech as Senior Specialist, contributing 8.4 years at kyndryl India (P) Ltd., (split from IBM India (P) Ltd.,) as Service Delivery Specialist and an additional 1.10 year as Junior Engineer at Flextronics India (P) Ltd., in Engineering Services Domain.


Overview

12
12
years of professional experience

Work History

Senior Specialist

HCL Tech
07.2024 - Current
  • Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
  • Developed and implemented machine learning models to analyze historical data and accurately predict system traffic patterns, enabling proactive resource allocation and improved system performance.
  • Identified areas in need of critical improvement and implemented strategies to achieve targets.
  • Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
  • Supported department leadership in implementing new policies, procedures and controls.
  • Performed day to day work with near perfection which includes working on User Profile creation and updates, Accesses and Authorities, Backups and Restores, Printers and Configurations, Installing patches, IPL, DR, PERZIP.
  • Join Daily calls with internal team to discuss on the updates, new ideas, work improvements, identifying gaps, with customer to discuss on the on going projects, future plans on the major activities, improvement plans, suggest on the importance to keep update to date on hardwares, software and third party license renewals, etc.
  • Designed and managed relational database systems using SQL, ensuring high data availability and integrity.
  • Automated data extraction and report generation using CL scripts, reducing manual effort by 30%.

Service Delivery Specialist

IBM India Pvt. Ltd.
02.2016 - 06.2024
  • Company Overview: Now, kyndryl India Pvt
  • Ltd
  • Administered hardware at the OS level and managed tape operations
  • Oversaw daily, weekly, and monthly backups, ensuring the safety and security of client data under Disaster Recovery management
  • Scheduled and monitored jobs in the ROBOT job scheduler to ensure smooth server operations
  • Conducted periodic checks on client system performance, predicting and resolving issues proactively to prevent disruptions to regular processes
  • Managed third-party applications, including Message Queue (MQ), Connect Direct, and Thenon, on AS400 servers
  • Facilitated Code Promotion, Table Promotion, and Table Comparisons for Thenons
  • Implemented and managed user access and authority on the server
  • Executed PTF upgrades/installations in AS400 servers
  • Responded to customer requests by preparing, modifying, and automating report generation and delivery
  • Engaged in numerous Request for Service (RFS) initiatives, benefiting both the client and the organization, in addition to regular Business as Usual (BAU) tasks
  • Now, kyndryl India Pvt
  • Ltd

Junior Engineer

Flextronics India Pvt Ltd.
03.2013 - 12.2014
  • Company Overview: US Based MNC in Supply Chain Solutions company that offers design, manufacturing, distribution and aftermarket services to Original Equipment Manufacturers
  • Scrubbing/Structuring the BOM based on required fields for NPI models and upload into system
  • Scrubbed and structured BOMs for NPI models, ensuring inclusion of required fields and seamless system uploads
  • Managed PDM workflow, facilitating Change Order implementation in PLM systems
  • Collaborated with Product Development Engineers and Cross-Functional Teams (CFT) to develop a comprehensive list of orderable parts required for prototype build events
  • Structured BOMs based on Variant/Complexity Matrix
  • Executed Part Creation, AML Creation, and BOM Creation with ECO & MCO processes in BaaN and Agile
  • Conducted BOM cleansing, verifying part details, adding alternate manufacturers, and ensuring compliance with regulations and customer requirements
  • Performed quality checks before and after BOM structuring using corporate tools
  • Oversaw Product Configurations and documentation, including New Item setup, BOM, AVL updates, labels, and packaging
  • Verified BOM accuracy by comparing CBOM-Customer Bom with Production Bom using a comparator tool
  • Reviewed process and scheme definitions, occasionally assisting in the creation of Statements of Work (SoW)
  • Ensured effective communication with suppliers based on the agreed-upon communication protocol regarding forecast demands, production dates, and call-offs
  • Prepared documentation for new learning/problem cases and shared knowledge with team members
  • Assisted team members in planning daily activities by creating Activity Checklists and monitoring timely completion of all tasks
  • Generated numerous ideas and successfully implemented some to automate regular processes, thereby reducing the overall cycle time significantly
  • This initiative has effectively minimized human errors in the process
  • US Based MNC in Supply Chain Solutions company that offers design, manufacturing, distribution and aftermarket services to Original Equipment Manufacturers

Education

Bachelor of Engineering (B.E.) - Electronics and Communication Engineering (ECE)

S.Veerasamy Chettiar College of Engineering & Technology
12.2012

Skills

  • Python (NumPy, Pandas, Scikit-learn, TensorFlow, PyTorch)
  • SQL (for data querying and database management)
  • Supervised and Unsupervised Learning
  • Deep Learning (Neural Networks, CNNs, RNNs, Transformers)
  • Reinforcement Learning
  • Model Deployment (TensorFlow Serving, Flask)
  • Hyper-parameter Tuning and Optimization
  • Data Preprocessing
  • Feature Engineering
  • Exploratory Data Analysis (EDA)
  • Statistical Analysis and Hypothesis Testing
  • TensorFlow, PyTorch, Keras
  • Scikit-learn
  • Power BI (for visualization)

Languages

Tamil - Speak, Read and Write
Hindi - Read and Write
English - Speak, Read and Write

Other Key Skills

  • Hands on experience in i-Series (AS400) servers.
  • Job Schedulers – ROBOT, Advanced Job Schedulers, Native job schedulers.
  • Hands on experience in Thenon promotions.
  • Ticketing Tool such as Remedy, SNOW.
  • Agile (Oracle PLM) - Product Data Management and Operation Support on Agile (Oracle PLM).
  • BaaN (ERP).
  • MS - Office applications.

Personal Information

  • Father's Name: Uthirapathy S.
  • Date of Birth: 05/20/1991
  • Gender: Male
  • Nationality: Indian

Disclaimer

I hereby affirm that the provided information is accurate to the best of my knowledge and belief. I am prepared to furnish supporting documents as needed.

Timeline

Senior Specialist

HCL Tech
07.2024 - Current

Service Delivery Specialist

IBM India Pvt. Ltd.
02.2016 - 06.2024

Junior Engineer

Flextronics India Pvt Ltd.
03.2013 - 12.2014

Bachelor of Engineering (B.E.) - Electronics and Communication Engineering (ECE)

S.Veerasamy Chettiar College of Engineering & Technology

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