Charu Sharma
Delhi
Summary
To leverage my multitasking abilities and learn new skills to achieve organizational goals
Overview
16
16
years of professional experience
Work History
Front Office Executive
Bikanervala Foods Pvt. Ltd.
05.2018 - Current
- Greet guests courteously and ensure a comfortable waiting experience at the reception
- Efficiently handle incoming and outgoing calls, managing messages and requests
- Manage outgoing and incoming couriers, including tracking, follow-ups, and maintaining records
- Coordinate packing materials, resolve courier queries, and process monthly courier bills
- Resolve EPBX and extension issues, maintain contact details, and handle ISD conference calls
- Supervise housekeeping staff and order necessary cleaning materials
- Issue medicines and maintain medical records for staff; manage doctor's slips for workers
- Schedule conference rooms and manage booking requests
- Approve new joiner applications, check documents, and follow up on ID cards, visiting cards, and SIM cards
- Handle birthday mail and decorations, support office activities, and manage management orders.
Sr. Front Desk Executive
HYT Engineering Company Pvt. Ltd.
09.2016 - 05.2018
- Managed front desk operations, including greeting visitors and handling calls
- Coordinated meetings and appointments, maintaining an organized schedule
- Assisted in administrative tasks, ensuring smooth office operations.
Assistant Manager Operations
Earth Infrastructures Group
09.2008 - 11.2014
- Managed project and booking queries from clients and brokers
- Prepared commission bills for channel partners and freelancers
- Maintained booking and commission records, handled backend work related to project bookings
- Verified client documents and prepared agreements and allotment letters
- Provided client servicing related to bookings and handled HRMS/ERP software for team members.
Education
BA (Pass) -
Delhi University
10+2 -
Skills
- Computer Proficiency: MS Office, VLOOKUP, Google Sheets, Internet Networking
- Communication: Excellent verbal and written skills in English and Hindi
- Customer Service: Strong ability to greet and assist guests courteously
Accomplishments
- Received a trophy for achieving targets in a commercial project.
- Promoted to Assistant Manager Operations for exceptional performance.
Personal Information
Date of Birth: 09/24/81
Timeline
Front Office Executive
Bikanervala Foods Pvt. Ltd.
05.2018 - Current
Sr. Front Desk Executive
HYT Engineering Company Pvt. Ltd.
09.2016 - 05.2018
Assistant Manager Operations
Earth Infrastructures Group
09.2008 - 11.2014
BA (Pass) -
Delhi University
10+2 -
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