Deepak Kumar

1 Year experice in Executed AR authorization for oncology and hematology referrals and diagnostic imaging

Conducted pre-call analysis and verified status via payer calls, IVR, or web portals.

Utilized insurance portals to streamline information retrieval.

Diagnosed complex issues effectively during phone interactions.

Delivered process training to new employees, enhancing team capabilities.

Applied knowledge of healthcare terminology and ICD/CPT codes in daily operations.

• 1 year experice in Schedule patient appointments for various imaging services, including digital and 3D mammography, X-ray, MRI/MRA, CT/CTA, PET/CT, nuclear medicine, and DEXA for bone density to obtain pre-authorization and initiate patient calls.