Rajni Bala
Phillaur
Summary
Dedicated and results-driven Network Support Engineer with a proven ability to maintain, troubleshoot, and optimize network infrastructures. Adept at resolving technical issues, ensuring network security, and supporting both wired and wireless environments. Known for delivering reliable support in high-pressure situations, while maintaining strong attention to detail and performance. Committed to continuous learning and contributing to efficient, secure, and scalable network solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
NOC Engineer
Netplus Broadband
Ludhiana, Punjab
02.2022 - Current
- Monitored network performance and troubleshooted any issues that arose.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Provided technical support and guidance to users and junior network engineers, enhancing team knowledge and efficiency.
- Configured and installed network hardware including routers, switches, and firewalls to enhance security and performance.
Technical Support Engineer
Netplus Broadband
Ludhiana, Punjab
09.2019 - 03.2020
Assistant Professor
KC Group of Institution
SBS Nagar, Punjab
07.2017 - 08.2019
Education
Electronics & Communication Engineering - Bachelor of Technology
DAV University
Jalandhar06-2017
Electronics & Communication Engineering - Diploma
KC Polytechnic College
S.B.S Nagar05-2014
12th
Punjab School Education Board
Phillaur01-2011
10th
Punjab School Education Board
Phillaur01-2009
Skills
- Proficient in network troubleshooting and configuration, with extensive experience in managing routers and switches, firewall administration, and delivering reliable technical support Strong knowledge of IP networking, routing protocols, and wireless networking, with a focus on maintaining secure and efficient network operations
- Skilled in performance monitoring, system monitoring, and network operations monitoring to ensure high availability and optimal functionality, demonstrates excellent multitasking abilities, effectively managing multiple network tasks and priorities in fast-paced environments
Languages
Punjabi
First Language
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1
Certification
- Networking (CCNA) from Network Hub, Ludhiana (6 months Industrial training)
- Embedded System, PLC system design from Central institution of Hand Tools, Jalandhar. (6 weeks summer training)
- Telecommunication from Bharat Sanchar Nigam Limited( 6 weeks summer training in diploma)
Timeline
NOC Engineer
Netplus Broadband
02.2022 - Current
Technical Support Engineer
Netplus Broadband
09.2019 - 03.2020
Assistant Professor
KC Group of Institution
07.2017 - 08.2019
Electronics & Communication Engineering - Bachelor of Technology
DAV University
Electronics & Communication Engineering - Diploma
KC Polytechnic College
12th
Punjab School Education Board
10th
Punjab School Education Board
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