Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Rajni  Jaiswal

Rajni Jaiswal

Travel Consultant
Delhi

Summary

Sharp and energetic travel agent successful at troubleshooting and handling customer support quickly. Bilingual and well-traveled with active listening and interpersonal skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Travel Consultant

Igt Solutions Gurugram
Gurugram
04.2022 - Current
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Followed up with customers to increase customer service with travel plans.

Travel Agent

Crystal Travel
Gurugram
09.2021 - 04.2022
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Followed up with customers to increase customer service with travel plans.

Consultant

Fis Gurgaon
Gurugram
06.2018 - 08.2021
  • Supported clients with business analysis, documentation, and data modeling.

Education

Bachelor Of Computer Applications - It

IGNOU
New Delhi
05.2014 - 05.2016

12th - Economics

Gskv School
Mohan Garden
05.2012 - 05.2013

Skills

In my current Company i have worked in egencia in customer service email with all the acvounts and billing departments as well also we have been a part of special crt team during my working days

undefined

Certification

Received certificate for top csat performance

Interests

Love to sing!🎵

Timeline

Received certificate for top csat performance

11-2022

Travel Consultant

Igt Solutions Gurugram
04.2022 - Current

Travel Agent

Crystal Travel
09.2021 - 04.2022

Consultant

Fis Gurgaon
06.2018 - 08.2021

Bachelor Of Computer Applications - It

IGNOU
05.2014 - 05.2016

12th - Economics

Gskv School
05.2012 - 05.2013
Rajni Jaiswal Travel Consultant