Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rajnikant Sharma

Senior Project Manager
Gurgaon

Summary

Results-driven Senior Network & Service Implementation Manager at Orange Business Services with 21 years of rich experience in the telecom industry. Proven expertise in deploying and managing complex network infrastructures, including Core and SDN POPs across global locations. Skilled in implementing high-bandwidth (10G/100G/400G) DPL/IPLC circuits over both Offnet and Onnet Orange capacities via major submarine cable systems such as SMW4/SMW5/SAFE5 etc.

Extensive experience in infrastructure upgrades to support vendor EOS/EOL, customer migration projects, and POP decommissioning. Adept at managing global network operations for Orange’s backbone network—handling incident management, change management, escalation handling, and executive-level communication during high-priority network events. Known for a hands-on approach to service delivery and a strong ability to lead cross-functional teams in mission-critical environments.

Overview

21
21
years of professional experience

Work History

Sr. Network and Service Implementation Manager

Orange Business Services
01.2022 - Current
  • Project Management of complex and high cost Network Projects for Orange Business services / Open transit across APAC region.
  • Responsible for overall control of managed projects, priorities, financial performance.
  • Deployment of network infrastructure to support customer growth.
  • Control procurements, logistics, deliveries, regulatory and customs aspects with the concerned entities.
  • Submit Network Change request as per defined Network Change Management process
  • Ensuring KPIs for on-time implementation of projects while strictly following network change management process to ensure operational excellence.
  • Prepare hand over of completed projects to Operational entities with related documentation

International Transmission & IP Manager

Orange Business Services
07.2018 - 12.2021
  • Manage and organize capacity provisioning on the IP & Transmission International networks. The role is to translate the commercial requests of customers (requests for study, capacity upgrade & migration requests), into technical provisioning actions, then to have them implemented in the network, coordination with operational chain actors & ensuring delivery commitments in terms of quality, costs and lead-time.

Team Lead, Network Operations

Orange Business Services
04.2016 - 06.2018
  • Led global network operations, ensuring smooth service delivery, SLA adherence, and real-time resolution of technical issues.
  • Managed and guided a team of network engineers and specialists to maintain operational efficiency and service continuity.
  • Acted as Change Manager, overseeing infrastructure changes with controlled implementation to minimize service impact.
  • Served as Escalation Manager, resolving high-priority incidents across Level 1 and Level 2 support tiers.
  • Delivered data-driven insights by collecting, analyzing, and reporting complex datasets to support strategic business decisions.
  • Developed and maintained dashboards and reports, identifying trends to optimize processes and improve operational efficiency.

Network Operations Specialist

Orange Business Services
05.2012 - 03.2016

Senior Network Engineer

Orange Business Services
08.2008 - 04.2012

Network Operations Engineer

Orange Business Services
07.2005 - 07.2008

DSL Implementation Engineer

Airtel Broadband
11.2004 - 07.2005

Education

Bachelor of Engineering - Computer Science

Agra University.
04.2001 -

Skills

Services & Infrastructure deployment

Operations management

Process Improvement

Coaching and mentoring

Change Management

Escalation management

Cross-functional team leadership

Hardware troubleshooting

Task prioritization

Timeline

Sr. Network and Service Implementation Manager

Orange Business Services
01.2022 - Current

International Transmission & IP Manager

Orange Business Services
07.2018 - 12.2021

Team Lead, Network Operations

Orange Business Services
04.2016 - 06.2018

Network Operations Specialist

Orange Business Services
05.2012 - 03.2016

Senior Network Engineer

Orange Business Services
08.2008 - 04.2012

Network Operations Engineer

Orange Business Services
07.2005 - 07.2008

DSL Implementation Engineer

Airtel Broadband
11.2004 - 07.2005

Bachelor of Engineering - Computer Science

Agra University.
04.2001 -
Rajnikant SharmaSenior Project Manager