Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Rajnish kumar

Rajnish kumar

Hyderabad

Summary

Experienced assistant manager with a proven track record of fostering strong client loyalty and creating customer advocates. Demonstrated ability to build rapport by delivering prompt and amiable responses to inquiries and resolving issues efficiently. Committed to providing exceptional customer service and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Assistant Manager

ICICI Bank Regional Office
08.2022 - Current
  • Over one year of experience as a Assistant Manager.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Achieved client financial objectives within agreed timescales.
  • Built and maintained courteous, and effective working relationships.

Education

Bachelor of Computer Applications -

Cimage College
Patna, Bihar
01-2022

Senior Secondary -

G.S High School
Nayagaon, Bihar

Skills

  • Customer relationship management (CRM)
  • Customer service
  • Problem-solving
  • Adaptability and flexibility
  • Process Improvement
  • Strong multitasking and task prioritisation skills

Languages

Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)

Hobbies

  • Playing video games
  • Listening music
  • Bike riding
  • Reading books

Timeline

Assistant Manager

ICICI Bank Regional Office
08.2022 - Current

Bachelor of Computer Applications -

Cimage College

Senior Secondary -

G.S High School

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Rajnish kumar