Rajnish Mishra

• Handled more than 10,000 employees payroll processing.
• Led cross-functional teams to enhance project delivery and operational efficiency.
• Developed strategies to improve team collaboration and communication practices.
• Implemented best practices for process improvement and workflow management.
• End to End Payroll in Workday.
• Integration Run as per Schedule for Inbound and Out Bound
• Using GenAI and AgenticAI
• Timecard sign-off in Workday.
• Worked on SNOW Tickets, Overpayment
• Garnishment Set up, Tax Set up and Payment and Solution Setup in ADP Smart compliance
• OIDC Set up in ADP.
• Run Off cycle payroll in Workday if required
• Timecard update, Onetime payment, Mass Load tool, Service Ticket
• Integration validation, Mass Submit, Upload EIB file, Mass Operation Management, Mass Advance, Timecard Validation
• Defensive Query Audit for Excessive Pay, Payroll Input not processed, Hours Over N, Zero Net pay, Pay group change, Bonus and Onetime payment, Payroll Accounting by Company/Period
• Worked on run pay complete.
• Run GL Integration INT0061, INT0060, and INT0040.
• Run Inbound Integration for NRSIT
• Payroll processed for 19000 employees
• Managed a team of more than 12 employees
• Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
• Set goals for performance and deadlines to comply with company plans and vision.
• Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
• Coached team for success by using corrective action processes.
• Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
• Conducted regular meetings with Team to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
• Implemented process improvements to streamline workflows and reduce delays.
• Managed client relationships by providing regular updates and addressing concerns.
• Motivated team members to consistently achieve or exceed performance expectations.
• Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
• Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
• Processed employee time sheets according to payroll deadlines set by Human Resources.
• Worked closely with external auditors during annual audit of company's payroll tax records.
• Participated in special projects related to the implementation or conversion of existing payroll software programs.
• Conducted periodic audits of payroll records to verify accuracy of data entry.
• Provided support during financial audits related to payroll.
• Reviewed and approved timecards for processing by payroll department.
• Handled bi-weekly payroll services for company employees.
• Responded promptly to inquiries from external auditors or government agencies regarding payroll matters.

• Developed proficiency in handling payroll systems for clients in US, Canada, UK and Middle East countries.
• Oversee relationships with third-party vendors to ensure exceptional service delivery.
• Ensured accuracy in payroll reporting through meticulous validation.
• Proficient in executing accurate post-payroll reporting and ensuring compliance with statutory obligations.
• Synchronized payroll strategies with organizational objectives through cross-departmental collaboration.
• Streamlined identification of timesheet anomalies to ensure accuracy.
• Addressed inquiries regarding compensation, deductions, and time records.
• Managed and processed requests for various types of leave.
• Oversees modifications to exemption categories, role statuses, and position titles.
• Managed payroll records through efficient gathering of details related to personnel changes and compensation adjustments.
• Streamlined processes to enhance data accuracy.
• Delivered precise and error-free headcount reports with consistent accuracy.
• Regularly verified and adjusted employee leave records for accuracy.
• Developed and sustained systems to verify payroll information accuracy.
• Monitored payment trends to discover potential cost-saving measures.
• Monitored and maintained alignment with legal standards in payroll processes.
• Pinpointed processes that could enhance operational efficiencies in multiple countries.
• Supervised collection and submission of W2s and T4s during annual tax period.
• Assisted in implementing changes related to pay rates, tax calculations.
• Processed manual checks when needed for terminated employees.
• Reviewed and ensured precise global timekeeping data for payroll.
• Oversaw compensation processes across multiple employee categories ensuring timely disbursements.
• Analyzed employee time data such as overtime and vacations.
• Created and submitted biweekly payroll documentation.
• Facilitated onboarding for new hires into time reporting systems.
• Handled operational processes for rehires, transfers, terminations and withholding tasks.
• Created tools for payroll reconciliation, leading to improved accuracy in reports.
• Oversaw interactions to ensure compliance and seamless advisory coordination.
• Handled all stages of bi-weekly payroll execution for both US and Canadian operations.
• Compiled data on employee hours worked.
• Developed comprehensive monthly reports including billing files, KPIs and MIS for executive team.
• Addressed and clarified concerns related to W2, T4, TD1, W4 forms, 401k contributions, ROE management and garnishment issues.
• Successfully included all relevant internal compliance audits such as IC 7070, IC 7080, and IC 7i.
• Managed HR-related tickets using the service now platform.
• Handled ticket creation and allocated assignments within Service Now.
• Administered ServiceNow platform for seamless IT service management operations.
• Directed end-to-end execution of payroll implementation initiatives.
• Managed a team of more than 12 employees.

• Knowledge on US, Canada, UK and Middle East Countries Payroll.
• Validate payroll reports to ensure 100% accuracy.
• Well-versed with post payroll reporting and statutory filings.
• Identifies, investigates, and resolves discrepancies in timesheet and payroll records.
• Answers staff questions about wages, deductions, attendance, and time records.
• Receives and coordinates requests for leave and other absences such as maternity and paternity leaves.
• Handles changes in exemptions, job status, and job titles.
• Maintains payroll processing system and records by gathering, calculating, and inputting data such as New hire, leavers, salary changes, overtime, commissions.
• MIS Reporting
• Providing error free and accurate reports (head count reports etc.)
• Executing the Mediclaim cycle on time.
• Maintaining the leave balances for the employees.
• Maintaining monthly organization charts with accurate headcount (of the month).
• Created and maintained controls to ensure accuracy of payroll data.
• Analyzed payment trends to identify potential areas for improvement in
  efficiency or cost savings.
• Maintained compliance with all applicable federal, state, local laws,
  regulations, and reporting requirements related to payroll operations.
• Identified opportunities for process improvements that would increase
  efficiencies across multiple countries and regions.
• Managed the year-end tax filing process including W2s, T4s.
• Provided support to Human Resources team regarding changes in salary
  rates, deductions, taxes.
• Processed manual checks for terminated employees as necessary.
• Audited timekeeping records from multiple locations globally ensuring
  accuracy prior to processing paychecks.
• Managed payroll for temporary, hourly and salaried employees.
• Calculated overtime, vacation sick hours and other categories of time.
• Produced and filed payroll reports every Biweekly.
• Onboarded new employees in time reporting and payroll systems.
• Processed employee rehires, transfers, terminations and withholdings.
• Implemented payroll reconciliation tools to improve report accuracy.
• Managed relationships with tax authorities, bankers and auditors.
• Responsible for the preparation and processing of Bi-weekly US and Canada Payroll.
• Collecting information on Hours worked for each employee.
• Preparing monthly Billing Files, KPIs, MIS, Dashboards and Deck for senior management.
• Supervise payroll activities to ensure accuracy, confidentiality of data and information while processing & auditing the payroll and complying with related policies, practices and regulations and to disburse/credit salary to
  all employees bank account on time.
• Resolving employee queries over W2, T4, TD1, W4, 401k, ROE and Garnishment.
• Incorporation of all the internal compliance Audits E.g. IC 7070, IC 7080,
  IC 7i, Peace rate, Tip credit etc.
• Received tickets from HR, Employee in service now tools.
• creating tickets in Service Now and assigning to concern person.
• Worked as Service Now admin also.
• Handled 35+ Head count

• Gained expertise in payroll systems of US, Canada, UK, and Middle Eastern countries.
• Execute thorough validation for accurate payroll checks.
• Proficient in completing after-payroll documentations.
• Investigated discrepancies in timekeeping records to ensure accuracy.
• Answers staff questions about wages, deductions, attendance, and time records.
• Receives and coordinates requests for leave and other absences such as maternity and paternity leaves.
• Handles changes in exemptions, job status, and job titles.
• Maintains payroll processing system and records by gathering, calculating, and inputting data such as New hire, leavers, salary changes, overtime, commissions.
• MIS Reporting
• Providing error free and accurate reports (head count reports etc.)
• Executing the Mediclaim cycle on time.
• Maintaining the leave balances for the employees.
• Maintaining monthly organization charts with accurate headcount (of the month).
• Created and maintained controls to ensure accuracy of payroll data.
• Analyzed payment trends to identify potential areas for improvement in efficiency or cost savings.
• Maintained compliance with all applicable federal, state, local laws, regulations, and reporting requirements related to payroll operations.
• Identified opportunities for process improvements that would increase efficiencies across multiple countries and regions.
• Managed the year-end tax filing process including W2s, T4s.
• Provided support to the Human Resources team regarding changes in salary rates, deductions, and taxes.
• Processed manual checks for terminated employees as necessary.
• Audited timekeeping records from multiple locations globally, ensuring accuracy prior to processing paychecks.
• Managed payroll for temporary, hourly and salaried employees.
• Calculated overtime, vacation sick hours and other categories of time.
• Produced and filed payroll reports every Biweekly.
• Onboarded new employees in time reporting and payroll systems.
• Processed employee rehires, transfers, terminations and withholdings.
• Implemented payroll reconciliation tools to improve report accuracy.
• Managed relationships with tax authorities, bankers and auditors.
• Responsible for the preparation and processing of Bi-weekly US and Canada Payroll.
• Collecting information on Hours worked for each employee.
• Preparing monthly Billing Files, KPIs, MIS, Dashboards and Deck for senior management.
• Supervise payroll activities to ensure accuracy, confidentiality of data and information while processing & auditing the payroll and complying with related policies, practices and regulations and to disburse/credit salary to all employees bank account on time.
• Resolving employee queries over W2, T4, TD1, W4, 401k, ROE and Garnishment.
• Incorporation of all the internal compliance audits, e.g. IC 7070, IC 7080, IC 7i.
• Received tickets from HR, and the employee is in the ServiceNow tools.

As an experienced professional in workforce management and payroll administration, I have developed strong expertise in managing US payroll processes and utilizing advanced tools like UKG Dimensions to optimize workforce operations. With a solid background in ensuring accurate payroll processing and leveraging technology for efficiency, I have successfully contributed to improving employee satisfaction, compliance, and overall business performance.

Key Responsibilities and Achievements:

US Payroll Administration:

• Managed end-to-end payroll processes for a diverse workforce, ensuring accurate and timely processing of employee pay, including salary, bonuses, commissions, and overtime.
• Processed payroll in compliance with federal, state, and local regulations, ensuring all deductions, tax calculations, and benefits were accurately applied.
• Worked closely with the HR and finance teams to ensure data integrity and resolve payroll discrepancies.
• Led efforts to ensure compliance with labor laws, such as the Fair Labor Standards Act (FLSA), working with auditors for internal audits and external compliance.

Kronos Workforce Management:

• Implemented and managed Kronos Workforce Management solutions to automate timekeeping, attendance tracking, and labor scheduling across various departments.
• Utilized Kronos to ensure precise attendance tracking, minimizing errors in payroll calculations, and ensuring that labor laws and company policies were adhered to.
• Trained HR teams, managers, and employees on effective Kronos usage, ensuring the tool was used to its full potential for timekeeping and scheduling.
• Optimized scheduling using Kronos to align staffing levels with business needs, reducing overtime, and improving labor cost efficiency.
• Assisted with the integration of Kronos with existing HR and payroll systems, ensuring seamless data flow, and improving payroll accuracy.

UKG Dimensions Experience:

• Utilized UKG Dimensions for time tracking, attendance management, and workforce scheduling, optimizing labor resources, and reducing labor costs.
• Developed and managed employee schedules in the system to ensure compliance with business needs, while minimizing overtime costs.
• Implemented UKG Dimensions to track employee time, attendance, and leave, improving the accuracy of payroll data.
• Assisted in the integration of UKG Dimensions with payroll systems, improving data flow, and reducing manual errors.
• Generated workforce analytics reports using UKG Dimensions, providing insights into labor costs, productivity, and workforce trends to support decision-making.
  

Process Improvement & Optimization:

• Spearheaded initiatives to streamline payroll and workforce management processes, reducing payroll cycle time, and enhancing operational efficiency.
• Provided training and support to staff and managers on how to use UKG Dimensions effectively, ensuring the system was utilized to its full potential.
• Contributed to the successful implementation of new payroll and time management features in UKG Dimensions, resulting in improved accuracy and reduced administrative workload.
  

Skills and Tools:

• Payroll Systems: Proficient in U.S. payroll processing, tax filing, and deductions.
• UKG Dimensions: Experienced in time tracking, attendance management, employee scheduling, and reporting.
• Labor Law Compliance: In-depth knowledge of federal, state, and local labor laws, and regulations.
• Data Analytics: Proficient in generating actionable reports and insights using workforce management systems.
• Collaboration and Training: Experience in working with HR, IT, and management teams to implement and optimize payroll and workforce management systems.