Rajnish Singh
GHAZIPUR
Summary
Experienced in optimizing business procedures in all operational areas to support growth, profitability, and efficiency objectives. Achievement-oriented and proactive manager with a disciplined mentality. Results-driven Branch Operations Manager known for exceptional productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring operational excellence and fostering positive relationships with staff and clients.
Overview
13
13
years of professional experience
Work History
Branch Operations Manager
Shriram Life Lnsurance Company Limited
VARANASI
10.2015 - Current
- Ensured compliance with banking regulations and policies.
- Coordinated customer service initiatives and staff training.
- Monitored staff performance and provided feedback.
- Resolved customer complaints in a timely manner.
- Managed inventory levels of cash, supplies, and other resources.
- Managed branch files per recordkeeping and compliance requirements.
- Generated daily reports to comply with Bank Secrecy Acts.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Coordinated preparation of external audit materials and external financial reporting.
Sales and Marketing Manager
ICICI BANK LTD
AHMEDABAD
08.2011 - 09.2015
- Developed and implemented operational procedures to ensure quality standards are met.
- Performed cost analysis for various projects to determine budget requirements.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Managed scheduling, training and inventory control.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Responded to information requests from superiors, providing specific documentation.
Education
Bachelor of Arts -
PURVANCHAL UNI .UP
U.P.S.E.B03-2012
Skills
- Sales management
- Strategic Planning
- Customer and vendor relations
- Compliance Reporting
- Cash shipment management
- Staff Supervision
- Branch Operations Management
- Friendly
- Cash Handling
- Financial Services
- Relationship Building
- Excels in team leadership
Languages
Hindi
First Language
References
References available upon request.
Timeline
Branch Operations Manager
Shriram Life Lnsurance Company Limited
10.2015 - Current
Sales and Marketing Manager
ICICI BANK LTD
08.2011 - 09.2015
Bachelor of Arts -
PURVANCHAL UNI .UP
Similar Profiles
Saurabh MalviyaSaurabh Malviya
Marketing Intern at Shriram Life Insurance CompanyMarketing Intern at Shriram Life Insurance Company
Abhilasha MeshramAbhilasha Meshram
Intern at Shriram Life Insurance CompanyIntern at Shriram Life Insurance Company
Vinitha DVinitha D
Senior Executive at Shriram Life Insurance CompanySenior Executive at Shriram Life Insurance Company