Vinitha D
Summary
Seeking an environment that offers challenge, continuous learning, stimulates creativity and originality while boosting
Professional growth & willing to work as a key player in creative environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Executive
Shriram Life Insurance Company
11.2020 - 05.2022
- Reporting and Analysis: Generating sales reports and analyzing sales data to track performance against targets, identify trends and opportunities, and inform decision-making.
- Prospecting: Identifying and reaching out to potential customers through various channels such as cold calling, email outreach, and networking events.
- Lead Generation: Generating leads by following up on inquiries, referrals, and marketing campaigns, and qualifying them based on their interest and eligibility for insurance products.
- Sales Presentations: Delivering sales presentations to prospective clients, explaining the features and benefits of Shriram Life Insurance products, and addressing any questions or concerns they may have.
Customer Experience Support
Marketsof1 Analytical Marketing Services Pvt Ltd
07.2019 - 02.2020
- Technical Troubleshooting: Resolving any technical issues users encounter while navigating the website or app, such as login problems or errors in profile setup.
- Privacy and Security Assurance: Educating users on privacy settings and security measures to protect their personal information and ensure a safe online experience.
- Continuous Support: Providing ongoing assistance and guidance to users at every stage of their journey, from initial sign-up to finding a successful match and beyond.
- Focus on Target: Focus on monthly targets and contributing team to achieve overall team goal.
Customer Experience Support
Barath Matrimony
06.2018 - 12.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Helping customers with the registration process on the website or app, ensuring smooth onboarding.
- Assisting customers in creating and managing their profiles, including uploading photos and updating personal information.
- Helping customers initiate and maintain communication with potential matches through messaging or other communication channels provided by the platform.
- Assisting customers with any technical issues they encounter while using the platform, such as login problems, page loading issues, or payment-related queries.
Education
Bachelor of Arts - Commerce
Islamiah Arts And Science Collage For Women's
Vaniyambadi07.2014
Skills
- Schedule oversight and Planning
- Time management abilities
- Customer- Focused Services
- Problem-solving aptitude
Address
Permanent Address: New no 28 old no 29, krishnapuram(village) ,vaniyambadi TK, vellore Dst 635701.
Current Address: 24, 4th Cross St, Vivekananda Nagar, L/O, Chikkathoguru, Bengaluru, Karnataka 560100
Certification
Online Certification course: Human Resource Management and Entrepreneurial Development.
Languages
Tamil
Advanced (C1)
Kannada
Advanced (C1)
English
Upper intermediate (B2)
Hobbies
Reading Books
Travelling
Cooking
Music Listening
Timeline
Senior Executive
Shriram Life Insurance Company
11.2020 - 05.2022
Customer Experience Support
Marketsof1 Analytical Marketing Services Pvt Ltd
07.2019 - 02.2020
Customer Experience Support
Barath Matrimony
06.2018 - 12.2018
Bachelor of Arts - Commerce
Islamiah Arts And Science Collage For Women's
Online Certification course: Human Resource Management and Entrepreneurial Development.
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