Rajottam Chatterjee

• Proven ability to develop and implement creative solutions to complex problems.
• Proven ability to learn quickly and adapt to new situations.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved problems, improved operations and provided exceptional service.
• Demonstrated leadership skills in managing projects from concept to completion.
• Identified issues, analyzed information and provided solutions to problems.
• Worked well in team setting, providing support and guidance.

• · Controlled costs and optimized spending via restructuring of budgets for capital assets, inventory purchasing and technology upgrades.
• · Maximized performance by monitoring daily activities and mentoring team members.
• · Cross-trained existing employees to maximize team agility and performance.
• · Manages and maintain Information Technology Infrastructure across East location.
• · Maintenance management and backup of File server and FTP Server and Domain Users.
• · Planning and Implementation of Network infrastructures.
• Taking care of Biometric System and Surveillance system of different locations.
• ·Developed loyal and highly satisfied customer base through proactive management of team customer service strategies

• · Supervised site investigations, reported issues and escalated those that required further assistance.
• · Developed and implemented productivity initiatives and coordinated itinerary and scheduling appointments.
• · Maintained professional demeanor by addressing unhappy or angry customers by staying calm.
• · Delivered training for staff development, change management and materials, and process and technical controls.
• · Evaluated employee performance every quarter and conveyed constructive feedback to improve skills.
• · Opened and closed locations and monitored shift changes to uphold successful operations strategies and maximize business success.
• · Managed quality programs to reduce overdue compliance activities.
• · Preparing Data Center management Report including prospective areas where improvement is required
• · Responsible for analyzing complex problems and providing effective solutions with Project Management, Key Account Management, improving engineer's skill set by arranging Training Programs, and managing profit of Center.