Movies
RAJSHEKAR REDDY B
Business Development Manager
Bengaluru,KA
Summary
Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs. Strong collaborator and active listener with excellent verbal and written communication skills. Offering 9 year track record of success in Service and Sales Industry. Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 9 years of assisting clients with financial planning processes and assessing financial data. Offering dynamic collaboration and decision making skills. Charismatic Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
5
5
Languages
3
3
Certifications
7
7
years of post-secondary education
9
9
years of professional experience
Work History
Account Relationship Manager
Intlenet Global Services Private Ltd.( Axis Bank)
Bangalore, Karnataka
03.2018 - 08.2021
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Networked with business leaders and executives to identify clientele within local community.
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
- Planned portfolio solutions after carefully analyzing clients' financial health and future requirements.
- Operated in self-directed environment with minimal input to solve problems and implement resolutions.
Senior Design Consultant
URBAN LADDER HOME DECOR SOLUTIONS PRIVATE LIMITED
Bangalore, Karnataka
09.2018 - 01.2020
- Maintained consistent use of graphic imagery in materials and other marketing outreach.
- Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
- Maximized customer retention by resolving issues quickly.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Customer Relationship Management Executive
IndiGo (InterGlobe Aviation Ltd)
Bangalore, Karnataka
02.2015 - 05.2018
- Maintained excellent attendance record, consistently arriving to work on time.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Exceeded goals through effective task prioritization and great work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Drove operational improvements which resulted in savings and improved profit margins.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Identified issues, analyzed information and provided solutions to problems.
Retail Sales Executive
William Penn (P) Ltd
Bangalore, Karnataka
09.2012 - 12.2013
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Trained team members in successful strategies to meet operational and sales targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Provided strong service to customers, increasing customer loyalty 95%.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Education
High School Diploma -
Mahimappa Education School
Bangalore 05.2005 - 03.2006
Pre University College - CEBA
Soundarya Composite Pre University College
Bangalore 03.2007 - 03.2008
B.Com - Marketing And Consumer Behaviour
Bangalore University
Bangalore 03.2009 - 11.2012
Professional in Airport Management in Customer Car - Aviation Management Courses
APTECH
Bangalore 01.2014 - 04.2015
Skills
Business relationship cultivation
undefinedAccomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Sales - Increased sales by 98% over a two year period.
- Awarded “Employee of the Month” in 2012,2013.
Certification
Dangerous Goods Regulation training Programme
Interests
Timeline
Star performance in Target
12-2019
Senior Design Consultant
URBAN LADDER HOME DECOR SOLUTIONS PRIVATE LIMITED
09.2018 - 01.2020
Axis Digital Circle training Program
05-2018
Account Relationship Manager
Intlenet Global Services Private Ltd.( Axis Bank)
03.2018 - 08.2021
Dangerous Goods Regulation training Programme
04-2017
Customer Relationship Management Executive
IndiGo (InterGlobe Aviation Ltd)
02.2015 - 05.2018
Professional in Airport Management in Customer Car - Aviation Management Courses
APTECH
01.2014 - 04.2015
Retail Sales Executive
William Penn (P) Ltd
09.2012 - 12.2013
B.Com - Marketing And Consumer Behaviour
Bangalore University
03.2009 - 11.2012
Pre University College - CEBA
Soundarya Composite Pre University College
03.2007 - 03.2008
High School Diploma -
Mahimappa Education School
05.2005 - 03.2006
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