Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

RAJSHREE

Gurgaon, Haryana

Summary

A seasoned and organized individual with total experience of 5+ years in Banking Operations, Relationship Management who possesses expertise in customer service areas and operations

Overview

5
5
years of professional experience
1
1
Certification

Work History

PB-Authorizer

HDFC BANK
03.2022 - 07.2022
  • Managed the daily operations of the branch
  • Responsible for transaction monitoring, audit compliance, and legal notice management
  • Managed a team of 3 employees and achieved successful conversions with them

Service Desk Manager-Authorizer

INDUSIND BANK
09.2019 - 03.2022
  • Managed and approved daily branch transactions
  • Managed legal notices, deceased claims, KYC, AML monitoring, and monthly reporting.
  • Responsible for account opening and instruction process.
  • Acquired new clients and successfully cross-sold multiple product lines.

Value Banker/CSO

ICICI BANK
01.2018 - 08.2019
  • Handled day-to-day transactions at a current account servicing branch
  • Handling portfolio of 200+ clients with a value of 10 Cr
  • Acquired new customers while successfully cross-selling

Personal Banker

YES BANK LIMITED
  • New account acquisition and cross-selling to portfolio clients
  • Handled responsibilities such as legal notices, monthly reporting, suspense account monitoring, and deceased claims
  • Participated in Internal Audit of two different branches and worked on the closure of reports.

Education

B.COM HONS. -

01.2015

12TH -

01.2012

10TH -

01.2010

Skills

  • Operations & Sales
  • Team management
  • Team Motivation
  • Portfolio Management
  • New Business Development

Accomplishments

  • Was PAN India no. 1 in FD creation from Savings Account for Q1 2019 in ICICI Bank.
  • Awarded for CASA nos. Achievement on monthly basis for Q3 and Q4 2020-2021 in IndusInd Bank.
  • Was top performer for Secured Credit Card sales from July 2020 till February 2021 and recognized by Cluster Head in monthly review meetings in IndusInd Bank.

Languages

Hindi
First Language
English
Proficient (C2)
C2

Certification

  • IRDA Certificate
  • AMFI certified

Timeline

PB-Authorizer

HDFC BANK
03.2022 - 07.2022

Service Desk Manager-Authorizer

INDUSIND BANK
09.2019 - 03.2022

Value Banker/CSO

ICICI BANK
01.2018 - 08.2019

Personal Banker

YES BANK LIMITED

B.COM HONS. -

12TH -

10TH -

RAJSHREE