Raju Kumar
Bihar Sharif
Summary
Dedicated operations executive known for effective leadership and communication skills. Successfully managed daily operations to improve team efficiency and enhance customer satisfaction across various projects.
Overview
2
2
years of professional experience
Work History
SR. Operation Excutive
Flipkart Internet PVT.
Patna
07.2025 - Current
- Managed daily operations to enhance team efficiency and workflow.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Organized and facilitated regular meetings with senior management teams.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Identified and analyzed operational challenges to develop effective solutions that enhanced overall efficiency.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Led initiatives to improve customer service levels throughout organization.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Data Entry Supervisor
Mahindra Logistic
Malda
05.2024 - 06.2025
- Supervised data entry team to ensure accurate information processing.
- Trained new staff on data entry procedures and software use.
- Managed a team of data entry personnel and monitored their performance.
- Reviewed errors in data entries made by staff members, providing feedback as necessary.
- Developed and implemented quality control processes for accuracy in data entry tasks.
- Monitored daily operations for efficiency and workflow optimization.
- Managed inventory levels to ensure availability of products for distribution.
- Coordinated stock replenishment to maintain optimal inventory accuracy.
- Trained team members on inventory management procedures and best practices.
- Organized inventory in designated storage areas for easy access.
- Received and inspected incoming shipments for accuracy and quality.
- Unloaded, sorted, labeled, and staged product in designated areas.
Education
Bachelor of Science - Chemistry Hounrs
Nalanda College
Bihar Sharif06-2033
MBA - Supply Chain Management
Chandigarh University
Chandighar07-2024
High School Diploma -
Nalanda College
Bihar Sharif 04-2020
Skills
- Supply chain management
- Data analysis
- Inventory management
- Project management
- Team coordination
- Customer service
- Communication skills
- Problem resolution
- Leadership
- Inventory control
- Vendor negotiations
- Operations management
- Purchasing
- Customer retention
Languages
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
SR. Operation Excutive
Flipkart Internet PVT.
07.2025 - Current
Data Entry Supervisor
Mahindra Logistic
05.2024 - 06.2025
Bachelor of Science - Chemistry Hounrs
Nalanda College
MBA - Supply Chain Management
Chandigarh University
High School Diploma -
Nalanda College