RAJU UPPARI
Hyderabad
Summary
Results-driven professional with 11 years of experience in financial and banking sectors. Proven ability to learn quickly, thrive under pressure, and communicate complex ideas effectively. Strong analytical and decision-making skills facilitate efficient resolution of team inquiries. Excellent oral and written communication skills enhance presentations and stakeholder engagement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
GODREJ ENTERPRISES
07.2024 - Current
- Trained at SAP&Currently working in SAP Billing section
- Good at MS EXCEL
FLIPKART INDIA PVT LTD
01.2019 - 01.2021
- PROCESS: OUTBOND DEPARTMENT
Process Developer (PD)
GENPACT
05.2009 - 07.2020
- SME - of the Process
- Job Profile: Retirement (Individual Retirement Arrangements)
- Funds Distributions & Contributions
- Transfer of shares from Retirement accounts to Non IRA accounts&Govt plans i.e:401 k,402 k
- Making On demand(Partial) funds Distribution to the clients Through Fed wire, ACH,CHECK,JNL Methods
- Posting Journal entries For Federal ,state taxes, & Annual & Termination fees from the Individual retirement accounts
- Setting up On demand&Periodic&RMD Monthly Instructions To The clients' accounts
- Making Charitable Distribution and Qualified retirement plans and Custodial transfers
- Issuing Management fees To the Financial Advisors Through Cheques, JNL Methods
- Terminating or Closing of Individual retirement Accounts Distributing Total Balance
- Transferring funds from IRA a/c's to Roth conversions ,Rollovers, Consolidations, Recharacterizations
- Cheque Approvals Which are added by Team Members
- Calculating Excess And Reallocation to the Current year
- Preparing Queue allocations and sending out to the team members
- Preparing the Dashboards for Weekly & Monthly
- Weekly call with Clients
- Training for the New Joiners
- Handling the Team & Doing the QC for New Joiners
- Sending the Monthly & Weekly Dashboards to the Clients
- Updating & sending SOP every Quarterly to the Clients
- Meeting the SLA's & Accuracy on Time - Monthly basis
- Every day Preparing the CU (Capacity Utilization) Report and sharing the Team
- Taking Team Huddle & discuss about Process updates
- Error discussion with the team & giving the feedback
- Preparing the EOD Report&sending to the Managers
SWAMY SONS AGENCIES PVT LTD
01.2018 - 03.2019
- PROCESS : AMARARA (AMARON) BATTERIES PVT LTD
- DEPARTMENT : BILLING (SAP)
Education
B'Com' -
Osmania University
01.2008
Skills
- SAP billing expertise
- Excel proficiency
- Leadership and team development
- Training and mentoring employees
- Quality assurance processes
- Report generation and preparation
- Communication effectiveness
- Active listening skills
- Proficient in Microsoft Office
- Strategic problem-solving
- Exceptional customer service
Awards
- Received a 100% Accuracy, best 20 Bronze Awards & 12 Silver Awards in 11 years
- Trained in HTML & SQL
- Trained in Lean & Six sigma
- Received first excellence appreciation mail from the client
- Received recognition certification from Wells Fargo
Hobbies and Interests
- Browsing Internet
- Listening Music
- Playing Caroms
- Playing Cricket
- Kabbadi Competition
Disclaimer
I hereby declare that the details furnished above are true to the best of my knowledge.
Personal Information
Date of Birth: 03/05/87
Languages
- Hindi
- Kannada
- Telugu
- English
- Hindi
- Kannada
- Telugu
Languages
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
RECEIVED APPRECEATION CERTIFICATE FROM CLIENT (WELLS FARGO)
Accomplishments
RECEIVED - BRONZE AWARDS & SILVER AWARDS
Affiliations
Playing CARROMS & CRICKET
References
References available upon request.
Timeline
GODREJ ENTERPRISES
07.2024 - Current
FLIPKART INDIA PVT LTD
01.2019 - 01.2021
SWAMY SONS AGENCIES PVT LTD
01.2018 - 03.2019
Process Developer (PD)
GENPACT
05.2009 - 07.2020
B'Com' -
Osmania University