Raju Yadav
Varanasi
Summary
Dynamic professional with extensive experience at Bajaj Finserve, excelling in customer service and inventory management. Proven ability to collaborate cross-functionally and implement creative solutions, ensuring high customer satisfaction. Skilled in database management and routine maintenance, consistently delivering results that enhance operational efficiency and client relations.
Overview
5
5
years of professional experience
Work History
JAL NIGAM
CAR DRIVER
VARANASI
05.2024 - 01.2025
- Completed routine maintenance and repair.
- Updated and maintained databases with current information.
- Exceeded customer satisfaction by finding creative solutions to problems.
BAJAJ FINSERVE
COLLECTION AGENT/ TELLICALLER
VARANASI
07.2022 - 07.2023
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
TATA CAPITAL
COLLECTION AGENT
VARANASI
08.2020 - 06.2022
- Tailoring activities based on the individual needs of each child under care.
- Maintaining a positive attitude while being patient and understanding with the children.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Provided nurturing and appropriate environment for children of various ages.
- Engaging in age-appropriate activities like reading stories or playing games.
CMS Teller
COMPUTER OPERATOR CASH
VARANASI
08.2019 - 03.2020
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Verified amounts and integrity of every check or funds transfer.
- Attended regular staff meetings to stay abreast of changes in policies and procedures.
- Followed up on bounced checks to ensure that funds are credited back into customers' accounts.
- Verified customer identity and collected appropriate documentation to comply with Know Your Customer regulations.
- Provided support during peak periods when needed.
Education
High School Diploma -
ARMY PUBLIC SCHOOL KOTA
KOTA ( RAJASTHAN)05-2015
Skills
- Database management
- Equipment operation
- Inventory management
- Routine maintenance
- Customer service
- Cross-functional collaboration
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
JAL NIGAM
CAR DRIVER
05.2024 - 01.2025
BAJAJ FINSERVE
COLLECTION AGENT/ TELLICALLER
07.2022 - 07.2023
TATA CAPITAL
COLLECTION AGENT
08.2020 - 06.2022
CMS Teller
COMPUTER OPERATOR CASH
08.2019 - 03.2020
High School Diploma -
ARMY PUBLIC SCHOOL KOTA
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