Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Rajwarddhan Rannaware
Open To Work

Rajwarddhan Rannaware

Technical Sales
Kolhapur,MH

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Assistant Manager Technical Sales (South)Technical SpecialistCorporate Communications CoordinatorSales ManagerTechnical Sales Manager

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Kolhapur, MH, INPune, MHBengaluru, KA
Open to relocation: Yes

Salary Range

60000/yr - 200000/yr

Important To Me

Company CulturePersonal development programsHealthcare benefitsWork from home optionCareer advancementWork-life balanceStock Options / Equity / Profit SharingPaid sick leaveTeam Building / Company RetreatsPaid time offFlexible work hours401k match

Summary

Sales Strategy & Targets: Develop and execute regional sales plans to meet or exceed monthly, quarterly, and annual targets.

Channel & Account Management: Build and manage a network of system integrators, dealers, consultants, and distributors. Nurture existing client relationships and secure new projects.

Product Expertise: Provide expert advice on CCTV technologies (AI cameras, IP systems, NVRs). Present detailed proposals, technical specs, and commercial terms.

Business Development: Actively hunt for new business opportunities in enterprise, commercial, and government sectors.

Overview

8
8
years of professional experience
1
1
Certificate

Work History

Assistant Manager Technical Sales (South)

Security Warehouse India Pvt.Ltd
05.2025 - 09.2025
  • Coordinated daily support operations, effectively managing client communications and workflow processes.
  • Documented procedures and interactions to streamline information sharing across teams.
  • Facilitated training sessions for new team members, enhancing onboarding experience and knowledge sharing.
  • Developed technical presentations showcasing CCTV and access control solutions for clients.
  • Conducted product demonstrations to educate customers on video management systems capabilities.
  • Collaborated with sales teams to identify customer needs and provide tailored solutions.
  • Provided post-sales support, addressing technical inquiries related to installed systems efficiently.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Expert in CCTV Video Management software and hardware systems of multiple OEM's.
  • Expert in Access control systems and tailored solutions of Avigilon , Acre etc .
  • Expert in Basic computer networking required for installation, commissioning and configuration of Physical security product portfolio of multiple global OEM's.

Technical Specialist

Motorola Solutions
09.2021 - 10.2024
  • Provided expert troubleshooting support for CCTV and access control systems inquiries.
  • Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
  • Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
  • Concisely document software, hardware, and network information in a case management system
  • Collaborate with the regional and global support teams to provide high quality and effective customer experience.
  • Managed approximately 25-30 tickets during a high volume day.
  • Improved client satisfaction by resolving technical issues quickly and accurately during interactions.
  • Executed configuration tasks for various physical security products across multiple platforms.
  • Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
  • Worked on all product portfolio of MSI security solutions

Manufacturing Engineer (NPD)

Hikvision
06.2021 - 09.2021
  • Ensured compliance with industry best practices and company policies throughout all support activities undertaken by the team.
  • Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
  • Collaborated with outside departments to implement system-wide improvements.
  • Implemented technical solutions to solve customer issues and increase satisfaction.
  • Implemented automation tools to streamline workflows, reducing manual tasks and increasing productivity within the manufacturing engineering team.
  • Collaborated with cross-functional teams to resolve complex problems, ensuring seamless system operations.
  • Collaborated with cross-functional teams to resolve complex technical problems.
  • Offered assistance in implementing and developing training programs.
  • Managed to be single point of contact for all NPI and new product manufacturing activities across the manufacturing plant India

Forward Model Engineer (NPD)

Varroc Lighting
07.2017 - 10.2020
  • Responsible for Project Planning & Development for Forward Models (New Models)
  • Responsible for Capacity calculation, MOST (Maynard Operation Sequence Technique), PFD Line Layout, PFMEA (Process Failure Mode and effect analysis), Control Plan, Technical Specification (RFQ), Work Instructions, OEE (Overall equipment efficiency) Improvement, New Assembly Line Installation .
  • Enabled effective cross-functional teamwork by providing clear technical guidance to non-engineering colleagues, ensuring alignment on project goals and requirements.
  • Developed innovative solutions to complex engineering challenges, resulting in groundbreaking new products.
  • Active involvement in new product launches and analysis, with subsequent support to plant Launch Manager and plant Program Manager Developed comprehensive test plans to validate product functionality, reliability, and performance under various conditions.
  • Active role in New Product Prototype Assembly and process development.
  • Won best Kaizen award at VLS Pune for auto wrapper cutting
  • Introduced card board workshop (Mock-up) in Varroc.

Education

Mechanical Engineering

Mumbai University
Mumbai
03.2016

Skills

  • Remote Support
  • Support Services
  • Customer Relationship Management
  • Training and coaching
  • SLA Compliance
  • Ticket management
  • ChatGpt and AI
  • Customer Service
  • Customer Communication and Empathy
  • Interpersonal Skills
  • Help Desk Support
  • Call Center Operations
  • Customer service expert
  • Online Chat Support

Certification

Customer communications

  • Certified Support specialist, Motorola Solutions Asia - 2024

Languages

English
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Assistant Manager Technical Sales (South)

Security Warehouse India Pvt.Ltd
05.2025 - 09.2025

Technical Specialist

Motorola Solutions
09.2021 - 10.2024

Manufacturing Engineer (NPD)

Hikvision
06.2021 - 09.2021

Forward Model Engineer (NPD)

Varroc Lighting
07.2017 - 10.2020

Mechanical Engineering

Mumbai University

Similar Profiles

  • Juan Ahmad RafelJuan Ahmad Rafel

    South-Asia Tech Support Manager 1 at Dell TechnologiesSouth-Asia Tech Support Manager 1 at Dell Technologies

  • Velvet LovingVelvet Loving

    Sales and Technical Support Manager at Owens CorningSales and Technical Support Manager at Owens Corning

  • CARLYN BELLCARLYN BELL

    TECHNICAL SUPPORT TEAM LEADER ASSISTANT MANAGER at LION MINDS (MATHEMAGICS)TECHNICAL SUPPORT TEAM LEADER ASSISTANT MANAGER at LION MINDS (MATHEMAGICS)

  • ANIL POLISETTYANIL POLISETTY

    Assistant Manager - Technical Support at SINENG ELECTRIC DMCCAssistant Manager - Technical Support at SINENG ELECTRIC DMCC

CREATE PROFILE
Rajwarddhan RannawareTechnical Sales