Rajya Lakshmi Doma
Hyderabad
Summary
Strategic and technically adept Training Manager with over 15 years of experience in training program development, curriculum design, and technical skill-building initiatives across dynamic industries including e-commerce, digital platforms, and automation. Expert in developing comprehensive technical training strategies aligned with organizational goals, managing stakeholders and vendors, and driving performance improvement across tech-driven teams. Skilled in analyzing needs, designing scalable learning roadmaps, managing LMS systems, and delivering effective training through multiple methodologies (ILT, VILT, blended learning). Proven ability to stay ahead of industry trends and evolving technologies including cloud, cybersecurity, AI, and data engineering.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Training Team Manager
Wipro Ltd
Hyderabad
12.2023 - 08.2024
- Developed and executed technical training plans aligned with client goals for a leading multinational social media platform
- Collaborated with operations, client stakeholders, and vendor managers to ensure training effectiveness
- Oversaw curriculum development, delivery, and assessment processes, ensuring alignment with technology trends and business requirements
- Conducted gap analysis and training needs assessments based on project demands and role competencies
- Reported training outcomes and progress to senior leadership; developed action plans to address learning gaps
- Coordinated logistics, schedules, and communications for training rollouts across diverse teams
Training Team Manager
Cognizant India Pvt Ltd
Hyderabad
04.2018 - 11.2023
- Led technical upskilling programs for a global search engine client, aligning learning paths with evolving digital technologies
- Designed scalable curriculum frameworks with SMEs for cloud adoption, data platforms, and agile methodologies
- Managed vendor engagements, negotiated contracts, and ensured quality training delivery
- Implemented instructor onboarding and training processes, both for internal and external resources
- Conducted root cause analyses and implemented training interventions based on performance and audit findings
- Partnered with cross-functional teams to align learning objectives with operational KPIs
Assistant Manager – Training & Quality
Genpact
Hyderabad
12.2012 - 02.2018
- Designed and delivered technical and behavioral training programs for new and existing employees
- Used data-driven training needs assessments to build targeted upskilling pathways
- Applied adult learning theories to increase knowledge retention and learner engagement
- Led blended learning sessions using ILT and VILT formats; developed support materials and labs
Customer Service Specialist
HSBC
Hyderabad
10.2009 - 06.2012
- Delivered high-impact customer service, improving satisfaction scores across channels
- Mentored new hires and developed coaching guides to streamline onboarding processes
- Collaborated with training teams to provide feedback on curriculum effectiveness
Education
B.Tech - Computer Science Engineering
G. Narayanamma Institute of Technology & Science
Hyderabad06.2009
Skills
- Training Strategy & Curriculum Development
- Project Management (Agile, Waterfall)
- Software Development Life Cycle (SDLC)
- Cybersecurity & AI Use Cases
- Data Engineering & Enterprise Integration
- Learning Management Systems (LMS)
- Instructor-led & Blended Learning Delivery
- Stakeholder & Vendor Management
- Adult Learning Principles & Training Methodologies
Certification
- Agile Project Management
- FACET Training Certified
- Training Methodologies & Adult Learning Theory (Internal Coursework)
Timeline
Training Team Manager
Wipro Ltd
12.2023 - 08.2024
Training Team Manager
Cognizant India Pvt Ltd
04.2018 - 11.2023
Assistant Manager – Training & Quality
Genpact
12.2012 - 02.2018
Customer Service Specialist
HSBC
10.2009 - 06.2012
B.Tech - Computer Science Engineering
G. Narayanamma Institute of Technology & Science
Similar Profiles
Sean GeedSean Geed
Project Engineer at Wipro LtdProject Engineer at Wipro Ltd
Nithya ShivashankerNithya Shivashanker
Executive Assistant at Wipro LtdExecutive Assistant at Wipro Ltd
Amruta AcharyaAmruta Acharya
Team Lead at Wipro LTDTeam Lead at Wipro LTD