Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
RAKESH ASPATWAR

RAKESH ASPATWAR

Hotel Manager
Nizamabad

Summary

Experienced and goal-oriented hotel management professional with over 10 years of progressive leadership in hospitality operations, including international exposure. Proven track record of enhancing operational workflows, driving guest satisfaction, and increasing revenue through innovative service strategies and team leadership. Skilled in managing cross-functional teams, developing high-performing staff, and aligning hotel services with brand standards. Passionate about delivering exceptional hospitality experiences and currently seeking a senior management role

Overview

10
10
years of professional experience
1
1
Certification

Work History

General Manager

Urban Sleep Pvt. Ltd
01.2023 - Current
  • Spearhead full-spectrum hotel operations, ensuring exceptional guest experiences and operational efficiency
  • Develop strategic business plans aligned with revenue targets and brand objectives
  • Lead recruitment, training, and development of departmental teams to foster a culture of service excellence
  • Monitor financial performance, manage budgets, and implement cost-saving initiatives
  • Drive marketing and promotional campaigns to maximize occupancy and profitability
  • Oversee compliance with legal, safety, and quality standards.

Concierge Manager

Emrill Services LLC
11.2020 - 12.2022
  • Supervised concierge operations and front desk activities, ensuring smooth service delivery
  • Acted as a liaison between guests and service departments to resolve issues and fulfill requests efficiently
  • Maintained high guest satisfaction by personalizing services and anticipating needs.

Hotel Manager | Quality Auditor & Trainer | Hospitality Trainer

Oravel Stays Pvt. Ltd
09.2018 - 10.2020
  • Managed day-to-day hotel operations and optimized guest satisfaction and profitability
  • Trained and assessed staff across departments on service standards and operational procedures
  • Conducted audits to ensure compliance with company policies and quality benchmarks
  • Implemented innovative training programs and utilized LMS for tracking progress and performance
  • Awarded Best Hotel Manager – Hyderabad Hub and received guest appreciation on social media.

Duty Manager

Hotel Leo Express
07.2017 - 08.2018
  • Oversaw front office, housekeeping, and F&B operations with a focus on guest service standards
  • Managed guest relations, reservations, and billing in coordination with the sales team
  • Initiated process improvements to reduce waste, minimize service delays, and enhance profitability.

Room Sales Manager

1589 Hotel RnB Select
06.2015 - 05.2016
  • Developed and maintained relationships with corporate clients to boost room sales
  • Designed and implemented marketing strategies to attract new business
  • Monitored customer feedback and addressed service issues promptly to ensure guest retention.

Education

Bachelor of Arts (B.A - undefined

Chhatrapati Shivaji University
Nanded

Diploma - Sales & Marketing (Food & Beverages

IHM-A
Aurangabad

Skills

Hotel & Resort Operations Management

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Certification

WINHMS – Dr. Baba Saheb Ambedkar Institute, Degloor (2014)

Interests

ACHIEVEMENTS
Honored as Best Hotel Manager – Oravel Stays Pvt Ltd, Hyderabad Hub (2018)
Received multiple Social Media Appreciations from guests on Facebook for outstanding hospitality
2

Timeline

General Manager

Urban Sleep Pvt. Ltd
01.2023 - Current

Concierge Manager

Emrill Services LLC
11.2020 - 12.2022

Hotel Manager | Quality Auditor & Trainer | Hospitality Trainer

Oravel Stays Pvt. Ltd
09.2018 - 10.2020

Duty Manager

Hotel Leo Express
07.2017 - 08.2018

Room Sales Manager

1589 Hotel RnB Select
06.2015 - 05.2016

Bachelor of Arts (B.A - undefined

Chhatrapati Shivaji University

Diploma - Sales & Marketing (Food & Beverages

IHM-A

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RAKESH ASPATWARHotel Manager